Experience Manager

hace 2 semanas


Madrid, Madrid, España Ihg A tiempo completo

Kimpton Los Monteros is an iconic luxury hotel located in the premier area of Marbella, Spain. We are seeking a highly motivated and experienced Group & Events Manager to join our team. This role will be responsible for coordinating reservations, room blocks, and contracts for large groups, as well as negotiating food and beverage prices and hotel services. The ideal candidate will have a strong passion for delivering exceptional customer service, a proactive approach to sales, and excellent communication skills.

Job Description:

The Group & Events Manager will be responsible for:

  • Coordinating group reservations and room blocks, ensuring timely execution and distribution of all Banquet Event Orders (BEOs) and contracts.
  • Negotiating food and beverage prices, function space, and hotel services within approved departmental booking guidelines.
  • Conducting hotel and banquet facility tours and entertaining qualified clients in accordance with company and property policies.
  • Working closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.
  • Achieving personal and team goals as assigned, developing and implementing sales action plans.

Requirements:

  • 2+ years of experience in event or group coordination, preferably in the hospitality industry.
  • Fluency in local language (Spanish) and English; additional languages are highly valued.
  • Experience with entertainment groups will be highly valuable.
  • Proactive, positive, energetic, dynamic, empathetic, team-worker with a passion for service.
  • Competitive and proactive seller willing to travel to find the right business.
  • Opera PMS knowledge is a plus.

What we offer:

  • Discounted international room rates.

Estimated Salary: €40,000 - €50,000 per year, depending on experience. The salary range is based on industry standards and the cost of living in the area.


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