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Solutions Consultant

hace 2 meses

Valencia, Valencia, España Zoho Corporation A tiempo completo
Job Description

As a Presales Solutions Consultant at Zoho Corporation, you will be working closely with the sales teams to pitch and demonstrate our SaaS solutions to prospective clients.

Your primary role involves showcasing product features, engaging with potential customers across various industries to understand their requirements, and designing customized solutions that meet their needs.

This role requires an individual who can combine technical knowledge with sales skills to understand customer needs and propose solutions that meet their requirements.

You will be required to learn multiple SaaS products developed by Zoho and design solutions using one or more products as needed.

Key Responsibilities:
  • Customer Engagement:
    • Interface directly with potential customers to understand their business challenges and technical requirements.
    • Build strong relationships through high levels of technical expertise and understanding of their business.
  • Product Demonstrations:
    • Develop detailed proof-of-concept systems based on customer requirements and perform detailed demonstrations of product capabilities, highlighting features that will specifically benefit them based on their individual needs.
  • Sales Support:
    • Assist the sales team in responding to requests for proposals (RFPs) and requests for information (RFIs).
    • Prepare and deliver technical presentations explaining products or services to customers and prospective customers.
  • Feedback Loop:
    • Act as a liaison between the sales and product management teams, conveying customer feedback to help shape future product developments and enhancements.
  • Support Implementation Teams:
    • Provide detailed knowledge transfer to the teams implementing the final solution after the opportunity is won.
  • Market Analysis:
    • Stay up-to-date with industry trends, competitor products, and the latest company product developments.
  • Inter-team Collaboration:
    • Collaborate with teams across the globe efficiently to get necessary assistance while working on a project.
Requirements:
  • Proven work experience as a presales engineer in the SaaS industry or in a similar technical customer-facing role.
  • Fluency in English and French or German is mandatory for this role.
  • Strong understanding of cloud computing services and software as a service (SaaS) model.
  • Having good understanding of one or more industry verticals is preferred.
  • Excellent verbal and written communication skills, with a proven ability to present technical details to a non-technical audience.
  • A knack for problem-solving and a customer-oriented attitude.
  • Hands-on experience with enterprise software applications and platforms.
  • Ability to travel as needed to meet with clients, attend conferences, and lead demonstrations.
Benefits:
  • This is a full-time position with a 40-hour working week, 25 annual leave days, and a permanent contract.
  • Competitive salary package aligned with candidate's qualifications, experience, and the market value of the role.
  • Opportunity to work with and learn from teams in marketing, account management, solution engineering, and partnerships management.
  • Opportunity to work with a global team and contribute to the growth of a leading technology company.
  • A vibrant, international, and inclusive environment.

As part of our commitment to developing our internal talent, there will be a 4-week training trip, organized during the onboarding process, in our Global Headquarters.

The successful candidate will be subjected to background verification in compliance with national legislation and market standards.