Genomic Operations Coordinator
hace 19 horas
The Center for Genomic Regulation (CRG) is a leading international biomedical research institute based in Barcelona, Spain. As a renowned institution, we strive to provide high-quality services to the global research community.
We are currently seeking an experienced Genomic Operations Coordinator to join our team. This role will be responsible for ensuring the smooth operation of all support services and guaranteeing a consistent high-quality customer experience. The successful candidate will work closely with our EGA Team Head and a diverse group of professionals, including system administrators, developers, data curators, project managers, and helpdesk staff.
In this role, you will oversee and plan for the EGA helpdesk and operations team. Your responsibilities will include coordinating daily priorities, identifying training needs, and ensuring continuity of helpdesk and operations service. Our team utilizes agile methodologies, combining a mix of the RT ticketing system, JIRA, and Confluence in a collaborative environment. Additionally, you will contribute to competitive projects where the EGA Service is participating as a service provider, ensuring that our involvement is well-coordinated, timely, and impactful.
The EGA (European Genome-Phenome Archive) is a crucial resource for permanent secure archiving and sharing of human genomics. We host over 16 petabytes of data, including more than 3700 studies and 8600 datasets. As a key partner in numerous international and national projects, we contribute to establishing international standards in genomics and data security.
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