Compliance Account Manager

hace 4 semanas


Barcelona, Barcelona, España Dlocal A tiempo completo

About the Role

We are seeking an experienced Compliance Account Manager to join our team at dLocal. As a Compliance Account Manager, you will be responsible for managing all compliance aspects of our relationship with customers. You will act as the first point of contact for upcoming merchants and lead them to have a high-impact experience while onboarding to dLocal.

Key Responsibilities

  • Partner with dLocal internal teams to prioritize and maximize all our internal knowledge and resources to get the best user experience for our Merchant while onboarding their business to dLocal.
  • Develop and manage long-term relationships with our Merchants for AML compliance requirements.
  • Own the end-to-end AML onboarding compliance process supporting our Merchants, ensuring customer satisfaction, and strengthening our relationship with the Merchant.
  • Become the "guru" on dLocal for AML onboarding and compliance requirements.
  • Keep track of every aspect of our Merchant's business model around Compliance and find smart solutions with internal teams to mitigate ML/TF and Regulatory risks.
  • Monitor SLAs of the onboarding process and ramp-up to ensure that they are successfully executed.

Requirements
  • Bachelor's degree in business, banking, or law supplemented by Compliance and/or Risk Management training.
  • 3+ years experience in the Corporate Onboarding space.
  • Commercial mindset with the ability to build merchant relationships.
  • Extensive knowledge of payments and or the banking/finance industry.
  • Excellent English communication skills.
  • Resilient and able to challenge and influence while remaining focused on growing a sustainable business.
  • Team player that does not shy away from taking ownership.
  • Ability to structure and prioritize in a high-volume, fast-paced environment and drive a process to completion.
  • Proactive in problem-solving.

About dLocal

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world's fastest-growing, emerging markets.
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