Application Support Specialist

hace 2 semanas

Madrid, Madrid, España Bond Brand Loyalty A tiempo completo
About the Role

We are seeking an experienced Application Support Lead to join our team at Bond Brand Loyalty. As a key member of our technical team, you will be responsible for providing leadership and technical expertise to our application support team.

Key Responsibilities
  • Provide technical leadership and guidance to the application support team
  • Participate in and lead working sessions to prioritize requests and understand requirements
  • Work independently or in a team to resolve technical issues and improve application performance
  • Provide level 2 and level 3 support to existing business solutions
  • Investigate and troubleshoot technical issues and suggest improvements to the applications
  • Debug Python, Data Warehouse scripts, ASP.Net/C# code and SQL stored procedures to identify root cause and potential solutions
  • Provide mentoring and support to junior staff members
  • Assist in automating and identifying gaps in application monitoring processes
  • Research and learn new tools to improve operational solution
  • Work collaboratively with Digital Development, Infrastructure, Client Services, and other teams
  • Adhere to strict internal technical standards and policies designed to achieve high levels of quality and security for all operations
  • Perform necessary on-call duties on a rotation schedule
Requirements
  • A minimum of 3 years experience diagnosing, isolating, and debugging software problems in multi-tier Web and Windows based applications
  • A minimum of 3 years experience utilizing Visual Studio, ASP.Net, C#, Microsoft SQL Server
  • 2+ years of experience designing and supporting Azure environments, including IaaS and PaaS
  • Microsoft Azure Certification is good to have. Minimum requirements would be AZ900 and AZ400
  • Solid understanding of current and emerging Azure services, tools, and offerings
  • Solid understanding of the Azure service implementation, interconnecting, best practices, and patterns
  • Experience designing and supporting enterprise core services as well as cloud deployments of these services.
  • Experience supporting ETL processes to manage and transform data via flat batch files, XML files, and SSIS packages
  • Ability to change gears and jump on the next priority item
  • Ability to develop complex queries, debug stored procedures, and troubleshoot SQL Jobs
  • Ability to identify application problems resulting from infrastructure issues in a Windows Server environment, including problems relating to IIS, Load Balancing, certificates, and connectivity
  • Excellent analytical, problem solving, and troubleshooting skills
  • Excellent communication skills (oral, written and interpersonal)
  • Proven ability and success in managing multiple activities of varying complexity while under tight time constraints
  • Proven ability and success in working and collaborating in large multi-disciplinary teams
  • A post-secondary education in Computer Science or equivalent
About Bond Brand Loyalty

Bond is proudly recognized as a Great Place to Work and Best Managed Company. We're 800(ish) people working tirelessly together to make the world a more loyal place. You'll be joining a hyper-talented team with a galaxy of skill sets ranging from research to creative to digital and beyond. You'll have an excellent opportunity to grow, learn and make an impact as we tackle some of our client's biggest business challenges.

We are proud to be a diverse organization and we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create equal opportunity and positive employment experiences for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities.

Please connect with our People & Values team should you require any accommodation.

  • Application Support Specialist

    hace 3 semanas

    Madrid, Madrid, España Radisson Hotel Group, Madrid Office A tiempo completo

    Job Title: Application Support SpecialistWe are seeking a highly skilled Application Support Specialist to join our team at Radisson Hotel Group, Madrid Office. As a key member of our IT Service Management area, you will be responsible for providing first-hand support for application errors and configuration requests, with a focus on service quality and time...

  • Application Support Specialist

    hace 2 semanas

    Madrid, Madrid, España Radisson Hotel Group, Madrid Office A tiempo completo

    Job Title: Application Support SpecialistWe are seeking a highly skilled Application Support Specialist to join our team at Radisson Hotel Group, Madrid Office. As a key member of our IT Service Management area, you will be responsible for providing first-hand support for application errors and configuration requests, with a focus on service quality and time...

  • AI Application Support Specialist

    hace 4 semanas

    Madrid, Madrid, España Euraxess A tiempo completo

    Job Title: AI Application Support SpecialistAre you passionate about technology and artificial intelligence? Do you want to be part of a leading supercomputing center in Europe? We are seeking a talented individual to join our Operations Department as a User Support specialist on AI projects.Job SummaryWe are looking for a highly skilled professional to...

  • AI Application Support Specialist

    hace 4 semanas

    Madrid, Madrid, España Euraxess A tiempo completo

    Job Title: AI Application Support SpecialistAre you passionate about technology and artificial intelligence? Do you want to be part of a leading supercomputing center in Europe? We are seeking a talented individual to join our Operations Department as a User Support specialist on AI projects.Job SummaryWe are looking for a highly skilled professional to...

  • L1 Support Application Specialist

    hace 1 mes

    Madrid, Madrid, España Radisson Hotel Group, Madrid Office-Information... A tiempo completo

    Job Summary:We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Radisson Hotel Group, Madrid Office-Information Technology Service Management area. The successful candidate will be responsible for providing first-level support for application errors and configuration requests for our Property Management Systems...

  • AI Application Support Specialist

    hace 4 semanas

    Madrid, Madrid, España Barcelona Supercomputing Center A tiempo completo

    Job Title: AI Application Support SpecialistAt the Barcelona Supercomputing Center, we are seeking a highly skilled AI Application Support Specialist to join our Operations Department. As a key member of our team, you will be responsible for optimizing and adapting scientific application codes to new pre-exascale architectures and systems, focusing on AI...

  • AI Application Support Specialist

    hace 4 semanas

    Madrid, Madrid, España Barcelona Supercomputing Center A tiempo completo

    Job Title: AI Application Support SpecialistAt the Barcelona Supercomputing Center, we are seeking a highly skilled AI Application Support Specialist to join our Operations Department. As a key member of our team, you will be responsible for optimizing and adapting scientific application codes to new pre-exascale architectures and systems, focusing on AI...

  • AI Application Support Specialist

    hace 4 semanas

    Madrid Centro, Madrid, España Euraxess A tiempo completo

    Job Title: AI Application Support SpecialistJob Summary:We are seeking a talented individual to join our Operations Department as a User Support specialist on AI projects. The successful candidate will be responsible for optimizing and adapting scientific application codes to new pre-exascale architectures and systems, focusing on AI applications and...

  • AI Application Support Specialist

    hace 4 semanas

    Madrid Centro, Madrid, España Euraxess A tiempo completo

    Job Title: AI Application Support SpecialistJob Summary:We are seeking a talented individual to join our Operations Department as a User Support specialist on AI projects. The successful candidate will be responsible for optimizing and adapting scientific application codes to new pre-exascale architectures and systems, focusing on AI applications and...

  • Application Specialist

    hace 3 días

    Madrid, Madrid, España Iba Worldwide A tiempo completo

    Job Title: Application SpecialistAt IBA Worldwide, we are seeking a highly skilled Application Specialist to join our team. As an Application Specialist, you will play a critical role in supporting our customers in the acceptance, training, and commissioning of our IBA Proton Therapy systems.Key Responsibilities:Perform acceptance testing with end-users to...

  • Application Specialist

    hace 3 días

    Madrid, Madrid, España Iba Worldwide A tiempo completo

    Job Title: Application SpecialistAt IBA Worldwide, we are seeking a highly skilled Application Specialist to join our team. As an Application Specialist, you will play a critical role in supporting our customers in the acceptance, training, and commissioning of our IBA Proton Therapy systems.Key Responsibilities:Perform acceptance testing with end-users to...

  • Application Support Specialist

    hace 4 semanas

    Madrid, Madrid, España Kapsch Trafficcom Transportation Sa. A tiempo completo

    Application Support EngineerAt Kapsch TrafficCom Transportation Sa., we're seeking a skilled Application Support Engineer to join our international team. As a key member of our Traffic Management Support team, you'll play a crucial role in ensuring the smooth functioning and efficient utilization of our Traffic Management applications.Key...

  • Application Support Specialist

    hace 4 semanas

    Madrid, Madrid, España Kapsch Trafficcom Transportation Sa. A tiempo completo

    Application Support EngineerAt Kapsch TrafficCom Transportation Sa., we're seeking a skilled Application Support Engineer to join our international team. As a key member of our Traffic Management Support team, you'll play a crucial role in ensuring the smooth functioning and efficient utilization of our Traffic Management applications.Key...

  • L1 Support Application Specialist

    hace 1 mes

    Madrid, Madrid, España Radisson Hotel Group, Madrid Office-Information... A tiempo completo

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Radisson Hotel Group, Madrid Office-Information Technology Service Management area. The successful candidate will be responsible for providing first-level support for application errors and configuration requests for our central Property Management Systems (PMS),...

  • L1 Support Application Specialist

    hace 1 mes

    Madrid, Madrid, España Radisson Hotel Group, Madrid Office-Information... A tiempo completo

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Radisson Hotel Group, Madrid Office-Information Technology Service Management area. The successful candidate will be responsible for providing first-level support for application errors and configuration requests for our central Property Management Systems (PMS),...

  • AI Application Support Specialist

    hace 4 semanas

    Madrid Centro, Madrid, España EURAXESS Czech Republic A tiempo completo

    Job Opportunity at EURAXESS Czech RepublicJob Title: AI Application Support SpecialistJob Type: Full-timeHours Per Week: 37.5Job Status: TemporaryContract Type: TemporaryLocation: SpainLanguage: EnglishAbout the JobWe are seeking a talented individual to join our Operations Department as a User Support specialist on AI projects. The successful candidate will...

  • AI Application Support Specialist

    hace 4 semanas

    Madrid Centro, Madrid, España EURAXESS Czech Republic A tiempo completo

    Job Opportunity at EURAXESS Czech RepublicJob Title: AI Application Support SpecialistJob Type: Full-timeHours Per Week: 37.5Job Status: TemporaryContract Type: TemporaryLocation: SpainLanguage: EnglishAbout the JobWe are seeking a talented individual to join our Operations Department as a User Support specialist on AI projects. The successful candidate will...

  • Application Support Specialist

    hace 3 días

    Madrid, Madrid, España Kapsch Trafficcom Transportation Sa. A tiempo completo

    Job Title: Application Support EngineerAt Kapsch TrafficCom Transportation Sa, we are seeking a highly skilled Application Support Engineer to join our team. As a key member of our Traffic Management Support team, you will be responsible for ensuring the smooth functioning and efficient utilization of our Traffic Management applications.Key...

  • Application Support Specialist

    hace 3 días

    Madrid, Madrid, España Kapsch Trafficcom Transportation Sa. A tiempo completo

    Job Title: Application Support EngineerAt Kapsch TrafficCom Transportation Sa, we are seeking a highly skilled Application Support Engineer to join our team. As a key member of our Traffic Management Support team, you will be responsible for ensuring the smooth functioning and efficient utilization of our Traffic Management applications.Key...

  • Application Specialist

    hace 3 días

    Madrid, Madrid, España Iba Worldwide A tiempo completo

    Join Our Team as an Application SpecialistWe are seeking a highly skilled Application Specialist to support our IBA project team in customer acceptance, training, and commissioning of IBA Proton Therapy systems. As a key member of our team, you will play a crucial role in consolidating customer feedback to drive continuous product improvement.Key...