Internal Sales Engineer

hace 2 días


Tarragona, Tarragona, España Process Control Equipment A tiempo completo

Job Title: Internal Sales Engineer – Process Control Equipment Specialist

Company Overview: Process Control Equipment Iberica is a leading stockist and distributor of valves, automation, and instrumentation across Spain and Portugal, part of the Process Control Equipment Group with over 40 years of trading experience.

Role Overview: The Internal Sales Engineer is a critical function within our business, requiring effective communication skills, commercial awareness, and a desire to win. Key responsibilities include preparing quotations for customer enquiries, sourcing quotations from potential suppliers, and taking responsibility for assigned key customers.

Key Responsibilities:

  • Prepare quotations for customer enquiries according to technical specifications.
  • Work on multiple enquiries/projects simultaneously.
  • Source quotations from potential suppliers for customer projects and tenders.
  • Order input and processing into our cloud-based ERP system.
  • Take responsibility for assigned key customers and possible customer contracts.
  • Win new customers as well as service existing customers.
  • Address customer complaints/NCRs and, together with the team, ensure these are resolved.
  • Account management to recognise where cross-selling opportunities are available.
  • Address daily sales activities, quotations, and tenders.
  • Keep close contact with the Area Sales Manager on pending topics and developments regarding customers, enquiries, and quotes.
  • Maintain customer details on company systems.
  • Update and maintain key information within the company CRM tool.
  • Recognise missed opportunities and make recommendations for new stock positions or higher stock levels.
  • Liaise with expeditor to ensure timely delivery of suborders.
  • Prioritise sales from stock and focus on slow-moving items.
  • Be prepared to travel accompanying Area Sales Managers' visits to customers and suppliers for training as required.

Personal Specification: A degree in mechanical or chemical engineering, instrumentation qualification, or similar would be preferred but not essential. Experience in the process industry, process control, or allied industries is also desirable.

Skills: Ability to use AUTOCAD (or similar software) to create 2D/3D designs would be desirable but is not mandatory. Good level of English, both written and spoken, is required. Driving licence is also necessary.


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