Internal Sales Engineer
hace 2 días
Job Title: Internal Sales Engineer – Process Control Equipment Specialist
Company Overview: Process Control Equipment Iberica is a leading stockist and distributor of valves, automation, and instrumentation across Spain and Portugal, part of the Process Control Equipment Group with over 40 years of trading experience.
Role Overview: The Internal Sales Engineer is a critical function within our business, requiring effective communication skills, commercial awareness, and a desire to win. Key responsibilities include preparing quotations for customer enquiries, sourcing quotations from potential suppliers, and taking responsibility for assigned key customers.
Key Responsibilities:
- Prepare quotations for customer enquiries according to technical specifications.
- Work on multiple enquiries/projects simultaneously.
- Source quotations from potential suppliers for customer projects and tenders.
- Order input and processing into our cloud-based ERP system.
- Take responsibility for assigned key customers and possible customer contracts.
- Win new customers as well as service existing customers.
- Address customer complaints/NCRs and, together with the team, ensure these are resolved.
- Account management to recognise where cross-selling opportunities are available.
- Address daily sales activities, quotations, and tenders.
- Keep close contact with the Area Sales Manager on pending topics and developments regarding customers, enquiries, and quotes.
- Maintain customer details on company systems.
- Update and maintain key information within the company CRM tool.
- Recognise missed opportunities and make recommendations for new stock positions or higher stock levels.
- Liaise with expeditor to ensure timely delivery of suborders.
- Prioritise sales from stock and focus on slow-moving items.
- Be prepared to travel accompanying Area Sales Managers' visits to customers and suppliers for training as required.
Personal Specification: A degree in mechanical or chemical engineering, instrumentation qualification, or similar would be preferred but not essential. Experience in the process industry, process control, or allied industries is also desirable.
Skills: Ability to use AUTOCAD (or similar software) to create 2D/3D designs would be desirable but is not mandatory. Good level of English, both written and spoken, is required. Driving licence is also necessary.
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