Marketing Operations and Marketing Technology Director

hace 1 mes


Madrid, Madrid, España Amadeus A tiempo completo
About the Role

We are seeking a highly skilled Marketing Operations and Marketing Technology Manager to join our team at Amadeus. As a key member of our Marketing Operations team, you will be responsible for delivering best-in-class marketing activities and processes that help to achieve our business ambitions.

Key Responsibilities
  • Manage contractual relations with 3rd parties on Mar Tech, Translation, and Learning and Development topics.
  • Collaborate with TU MKT and RevOps to track marketing performance using key operational metrics.
  • Work closely with other TRU marketing managers to track and maximize resource allocation and utilization for assigned tasks.
  • Contribute to the definition of the tracking methodology for marketing activities.
  • Oversee the marketing technology stack, including project management, implementation, evolution, administration, and governance.
  • Lead the strategic execution and follow-up of marketing digital initiatives.
  • Ensure the MarTech stack is fully operational and act as SPOC for MarTech vendor(s) for needed improvements and maintenance.
  • Gather business requirements from the Marketing community and measure the performance of marketing activities through the MarTech stack.
  • Manage platform governance, user management, and forms for marketing campaigns.
  • Act as Data Owner for MKT data and ensure clear rules and processes are defined to govern such data.
About You
  • Bachelor's degree in business, engineering, or related field; master's degree preferred.
  • At least 10 years of experience in driving strategy and/or implementation of Marketing Technologies.
  • Track record of engaging with and successfully influencing senior leaders on challenging topics.
  • Strong knowledge of the travel industry and good understanding of Amadeus organization and businesses.
  • Ability to ramp up on new business areas/functions rapidly.
  • Good understanding of latest tools and technology trends.
  • Fluency in English.
  • Knowledge/experience in Marketing Technology - MarTech - Salesforce Marketing Cloud, Adobe, Eloqua, etc.
What We Offer
  • A complete rewards offer, including bonus, equity, pension plan, travel, life, and healthcare insurance, as well as lunch and transport allowance and other benefits.
  • A truly global DNA, with a global footprint, processes, and culture.
  • Great opportunities to learn, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
  • A caring environment, nurturing both a fulfilling career and personal and family life.
  • A flexible working model, allowing employees to do their best work, wherever and however it works best for them.
  • A diverse and inclusive community, committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration.
  • A reliable company, with trust and reliability as fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
  • A critical mission and purpose, powering the future of travel and pursuing a critical mission and extraordinary purpose.


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