Booking Sales Representative With Dutch And German In Barcelona
hace 1 mes
We are seeking a highly skilled Sales Agent to join our team at Boataround. As a Sales Agent, you will be responsible for interacting with customers via phone and email to understand their booking requirements and preferences. You will provide accurate and timely information about available options, pricing, and terms.
Key Responsibilities:
• Process bookings efficiently using booking systems or software, ensuring accuracy in details such as dates, boat types, amenities, and any special requests.
• Handle boat reservations, including confirming bookings, issuing booking confirmations, and processing payments or deposits as required.
• Assist customers in choosing the most suitable options based on their needs and budget, upselling additional services or amenities where appropriate.
• Maintain up-to-date knowledge of the products and services offered, including boat types, facilities, and promotional offers, to effectively communicate with customers and address their inquiries.
• Provide excellent customer service throughout the booking process, addressing any questions or concerns promptly and professionally.
Requirements:
• Excellent communication and customer-oriented approach.
• Solution and result-driven person.
• Flexible, easygoing, and adaptable team player with a positive 'can-do attitude'.
• Fluent in English, Dutch, and German.
Benefits:
• 27 vacation days per year.
• Permanent contract.
• Home office-like working option (5 days per quarter).
• ESOP plan (share of the company profit) + quarterly bonus (depending on individual performance).
• 10% Discount for renting a boat.
• Referral bonus (300 euros).
• Coffee, tea, cookies, fruit more at the office.
• Office in Plaza Urquinaona with amazing views.
• Working in an international and friendly environment - you never know, if English, German, Italian, or another language will be spoken.
• Team events.
• Dog-friendly office.
What We Offer:
At Boataround, we offer a dynamic and supportive work environment that encourages growth and development. We are committed to providing our employees with the tools and resources they need to succeed in their roles. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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