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Booking Sales Representative with Multilingual Skills in Barcelona
hace 1 mes
We are seeking a highly skilled Booking Sales Representative to join our team in Barcelona. As a key member of our sales team, you will be responsible for interacting with customers to understand their booking requirements and preferences. You will provide accurate and timely information about available options, pricing, and terms.
Key Responsibilities:
- Customer Interaction: Respond to customer inquiries via phone and email to understand their booking needs and preferences.
- Booking Management: Process bookings efficiently using our booking systems or software, ensuring accuracy in details such as dates, boat types, amenities, and any special requests.
- Reservation Handling: Confirm bookings, issue booking confirmations, and process payments or deposits as required.
- Sales Assistance: Assist customers in choosing the most suitable options based on their needs and budget, upselling additional services or amenities where appropriate.
- Product Knowledge: Maintain up-to-date knowledge of our products and services, including boat types, facilities, and promotional offers, to effectively communicate with customers and address their inquiries.
- Customer Service: Provide excellent customer service throughout the booking process, addressing any questions or concerns promptly and professionally.
Requirements:
- Excellent communication and customer-oriented approach.
- Solution and result-driven person.
- Flexible, easygoing, and adaptable team player with a positive 'can-do attitude'.
- Fluent in English, Polish, and French.
Benefits:
- 27 vacation days per year.
- Permanent contract.
- Home office-like working option (5 days per quarter).
- ESOP plan (share of the company profit) + quarterly bonus (depending on individual performance).
- 10% Discount for renting a boat.
- Referral bonus (300 euros).
- Coffee, tea, cookies, fruit & more at the office.
- Office in Plaza Urquinaona with amazing views.
- Working in an international and friendly environment.
- Team events.
- Dog-friendly office.
