Booking Sales Manager

hace 3 semanas


Barcelona, Barcelona, España Boataround A tiempo completo

Key Responsibilities:
Customer Interaction: Engage with customers via phone and email to understand their booking requirements and preferences. Provide accurate and timely information about available options, pricing, and terms. Booking Management: Process bookings efficiently using booking systems or software, ensuring accuracy in details such as dates, boat types, amenities, and any special requests. Reservation Handling: Handle boat reservations, including confirming bookings, issuing booking confirmations, and processing payments or deposits as required. Sales Assistance: Assist customers in choosing the most suitable options based on their needs and budget, upselling additional services or amenities where appropriate. Product Knowledge: Maintain up-to-date knowledge of the products and services offered, including boat types, facilities, and promotional offers, to effectively communicate with customers and address their inquiries. Customer Service: Provide excellent customer service throughout the booking process, addressing any questions or concerns promptly and professionally.

Requirements:
Excellent communication and customer-oriented approach. Solution and result-driven person. Flexible, easygoing, and adaptable team player with a positive "can-do attitude". Fluent in English, Dutch, and German.

Benefits:
27 vacation days per year. Permanent contract. Home office-like working option (5 days per quarter). ESOP plan (share of the company profit) + quarterly bonus (depending on individual performance). 10% Discount for renting a boat. Referral bonus (300 euros). Coffee, tea, cookies, fruit & more at the office. Working in an international and friendly environment - you never know if English, German, Italian, or another language will be spoken. Team events. Dog-friendly office.



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