Booking Representative With Polish And Another Language

hace 4 semanas


Barcelona, Barcelona, España Boataround A tiempo completo
Job Summary:

We are seeking a highly skilled Booking Sales Manager to join our team at Boataround. As a key member of our sales team, you will be responsible for interacting with customers, understanding their booking requirements, and providing accurate information about available options, pricing, and terms.

Key Responsibilities:

• Interact with customers via phone and email to understand their booking requirements and preferences.
• Provide accurate and timely information about available options, pricing, and terms.
• Process bookings efficiently using booking systems or software, ensuring accuracy in details such as dates, boat types, amenities, and any special requests.
• Handle boat reservations, including confirming bookings, issuing booking confirmations, and processing payments or deposits as required.
• Assist customers in choosing the most suitable options based on their needs and budget, upselling additional services or amenities where appropriate.

Requirements:

• Excellent communication and customer-oriented approach.
• Solution and result-driven person.
• Flexible, easygoing, and adaptable team player with a positive 'can-do attitude'.
• Fluent in English + Polish + Another language.

Benefits:

• 27 vacation days per year.
• Permanent contract.
• Home office-like working option (5 days per quarter).
• ESOP plan (share of the company profit) + quarterly bonus (depending on individual performance).
• 10% Discount for renting a boat.
• Referral bonus (300 euros).
• Coffee, tea, cookies, fruit & more at the office.
• Office in Plaza Urquinaona with amazing views.
• Working in an international and friendly environment.
• Team events. Dog-friendly office. Please note that this position requires working on shifts. More details will be provided on the prescreening call.


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