Customer Service Representative

hace 4 días

Barcelona, Barcelona, España Minacs A tiempo completo
{"h1": "Customer Service Representative - Luxury Skincare Expert", "p": "We're seeking a skilled Customer Service Representative to join our team as a Luxury Skincare Expert. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues that may arise.

Responsibilities:

* Provide timely and effective responses to customer inquiries
* Manage pre-sale, sales, and after-sales queries, including shipping, returns, and payments settlements
* Support clients with website functionalities
* Maintain service and product knowledge and expertise associated with applications specific to individual customers
* Strengthen client relationships by offering personalized client experiences
* Invite clients to offline events
* Assist VIP/VVIP clients through a dedicated line
* Act as a brand voice on all active social media platforms and directly interact with the community on comments, likes, and shares, in a manner that reflects brand voice and engagement strategy

Requirements:

* Proficient or bilingual in French, with an advanced level of English
* Proven expertise in client service with Luxury and Beauty (preferably Skincare) brands
* Passionate about skincare philosophy
* Proven expertise in E-commerce client service (prior/during/after purchase)
* Proven expertise in Social Media Channels
* Proven expertise in emotional communication - understanding if the client is product driven, brand driven, or people driven

What's in it for you:

* 39 hours/week contract: rotative Monday to Friday from 10:00 to 19:00
* Salary 18,400 euros gross/year + up to 3,000 euros gross/year in bonus
* Work from home anywhere in Spain
* Bring-a-friend (referral) bonus opportunities
* Full paid training on the company and the project you'll be working on
* Career development programs and specialized courses

Join us and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

Concentrix is an equal opportunity employer. We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.", "h2": "About Concentrix"}

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsCustomer Labs is a global provider of human experiences for the digital world. We design, deliver, and optimize customer journeys across all B2C and B2B channels.About the JobWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsCustomer Labs is a global provider of human experiences for the digital world. We design, deliver, and optimize customer journeys across all B2C and B2B channels.About the JobWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer...

  • Customer Service Representative

    hace 1 semana

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    {"title": "Customer Service Representative", "content": "About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and issues in a...

  • Customer Service Representative

    hace 1 semana

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    {"title": "Customer Service Representative", "content": "About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and issues in a...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsWe are a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling and closing inbound calls,...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsWe are a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling and closing inbound calls,...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsCustomer Labs is a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-focused...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsCustomer Labs is a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-focused...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsWe are a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. Our services span across all B2C and B2B customer journeys, from sales to service and content moderation to credit management.Job SummaryWe are seeking a highly motivated and customer-centric Dutch Customer Service...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsWe are a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. Our services span across all B2C and B2B customer journeys, from sales to service and content moderation to credit management.Job SummaryWe are seeking a highly motivated and customer-centric Dutch Customer Service...

  • Customer Service Representative

    hace 1 semana

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsCustomer Labs is a global provider of human experiences for the digital world. We design, deliver, and optimize unforgettable experiences for customers across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-driven Dutch Customer Service Specialist to join our team. As a Customer Service...

  • Customer Service Representative

    hace 1 semana

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsCustomer Labs is a global provider of human experiences for the digital world. We design, deliver, and optimize unforgettable experiences for customers across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-driven Dutch Customer Service Specialist to join our team. As a Customer Service...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Customer Labs. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesHandle and close inbound calls to achieve quarterly sales...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Customer Labs. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesHandle and close inbound calls to achieve quarterly sales...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsCustomer Labs is a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-focused French...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsCustomer Labs is a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-focused French...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Digital Customer Care Company Bv A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Digital Customer Care Company Bv. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key ResponsibilitiesRespond to customer inquiries and...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Digital Customer Care Company Bv A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Digital Customer Care Company Bv. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key ResponsibilitiesRespond to customer inquiries and...

  • Customer Service Representative

    hace 2 días

    Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences?We are seeking a highly skilled Customer Service Representative to join our team at Teleperformance Spain. As a Customer Service Representative, you will be responsible for providing frontline service to...

  • Customer Service Representative

    hace 2 días

    Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences?We are seeking a highly skilled Customer Service Representative to join our team at Teleperformance Spain. As a Customer Service Representative, you will be responsible for providing frontline service to...