Application Support Specialist

hace 7 días


Madrid, Madrid, España Lingoda A tiempo completo

We are seeking an Application Support Manager to join our team at Lingoda. This role plays a crucial part in ensuring the seamless operation of our critical third-party applications, including Hubspot, Learning Management System, Thinking Cap, and Aircall.

The ideal candidate will be responsible for managing support requests, improving workflows, driving continuous improvements, and ensuring the integration and operation of these applications meet evolving business needs.

Key responsibilities include:

  • Managing support requests for Hubspot, Aircall, and Thinking Cap (LMS) from employees and customers
  • Identifying and addressing root causes of recurring issues
  • Evaluating application performance and user feedback to make continuous improvements
  • Acting as a point of contact with system vendors for support, updates, and troubleshooting
  • Creating and maintaining comprehensive documentation for the applications

We offer a dynamic and inclusive work environment where you can grow professionally and personally. If you are passionate about technology and customer satisfaction, we encourage you to apply for this exciting opportunity.



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