Norwegian Content Moderator

hace 1 semana

Barcelona, Barcelona, España Social Academy A tiempo completo
About the Job

We are seeking a highly detail-oriented and mature Content Moderator to join our team at Social Academy. As a Content Moderator, you will play a critical role in ensuring a safe and positive experience for users on our popular social media platform.

Key Responsibilities
  • Review and filter user-generated content to ensure compliance with our community guidelines and policies.
  • Analyze and identify content that does not meet our standards and flag it for action in a timely manner.
  • Work closely with our team to develop and implement strategies to improve the support of our user community.
  • Utilize your market-specific knowledge and insights to identify trends and patterns, and escalate issues outside of established policies.
  • Review sensitive content, including graphic or disturbing subjects, with discretion and professionalism.
Requirements
  • Native-level fluency in Norwegian and proficiency in English (B2).
  • Experience in content moderation, customer service, or other contact center environments is a plus.
  • Affinity with social media platforms and a good understanding of computer handling skills.
  • Ability to deal with highly sensitive content and maintain a professional demeanor.
  • Awareness of current cultural, political, and social events.
What We Offer
  • A hybrid work model with flexibility to work from home or our office in Barcelona.
  • Development opportunities within the company to enhance your skills and career.
  • A comprehensive wellness and resilience program for mental and physical health.
  • Health insurance discount and free fitness membership.
  • Performance bonuses and a competitive salary package.

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