Technical Application Scientist II, Chemistry, Italian and English speaker

hace 2 semanas


Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completo

Technical Support Role

Thermo Fisher Scientific is seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance to customers via phone, email, and web chat. You will also be responsible for recording customer interactions in our CRM system and participating in regular product training.

Key Responsibilities:

  • Provide technical support for Thermo Fisher Scientific chemical product lines and services
  • Accurately record customer interactions in our CRM system
  • Participate in frequent product trainings and continue education on new applications and technologies
  • Recommend and implement improvements in processes, FAQ, and technical information
  • Participate in special team or individual projects

Requirements:

  • Masters degree in Chemistry, Biochemistry, or a related field
  • 1-5 years laboratory experience
  • Effective communication, both written and oral
  • Customer centric attitude
  • Proficient in Italian and English

What We Offer:

  • Competitive salary
  • Annual Incentive bonus
  • Generous benefits package
  • Excellent career progression as part of a global organisation
  • An innovative and international working environment


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