Technical Application Scientist II, Chemistry, French and English Speaker
hace 4 semanas
This role is an opportunity to work with Thermo Fisher Scientific, a global leader in serving science, as a Technical Application Scientist II in Chemistry. As a member of our team, you will be responsible for providing technical support to customers, answering their inquiries, and collaborating with various departments to resolve issues.
The ideal candidate will have a Master's degree in Chemistry, Biochemistry, or a related field, and 1-5 years of laboratory experience. Proficiency in English and French is required, as well as effective communication skills and customer-centricity.
In this role, you will have the opportunity to work with technical information, interact with customers, and contribute to the growth and development of our team. We offer a competitive salary, annual incentive bonus, and a generous benefits package, as well as opportunities for career progression and professional growth.
As a Technical Application Scientist II, you will be part of a global organization that values diversity, equity, and inclusion. We are an EEO/Affirmative Action Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.
We are looking for a candidate who is passionate about science, customer-centric, and has excellent communication skills. If you are a motivated and detail-oriented individual who is looking for a challenging and rewarding role, we encourage you to apply.
Key Responsibilities:
- Provide technical support to customers via telephone, email, or web chat
- Accurately record pertinent information from customer contacts in our Customer Relationship Management system
- Participate in frequent trainings on products and continue education on new applications and technologies
- Recommend and implement improvements in processes, FAQ, and technical information
- Participate in additional special team or individual projects
What We Offer:
- Competitive salary
- Annual Incentive bonus
- Generous benefits package
- Excellent career progression as part of a global organization
- An innovative and international working environment
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