Technical Application Scientist II, Chemistry, French and English Expert
hace 4 semanas
Technical Support Role Overview
Thermo Fisher Scientific is seeking a skilled Technical Support Specialist to join our team. As a Chemistry Technical Support Specialist, you will provide expert technical assistance to customers, leveraging your knowledge of chemistry and French and English language skills.
About the Job
As a Technical Support Specialist, you will be responsible for answering customer inquiries, resolving technical issues, and providing guidance on Thermo Fisher Scientific products and services. You will work closely with various departments and colleagues to ensure effective resolution of customer inquiries.
Key Responsibilities
- Provide technical support for Thermo Fisher Scientific Chemical product lines and services
- Accurately record pertinent information from customer contacts in Customer Relationship Management system
- Participate in frequent trainings on products and continue education on new applications and technologies
- Recommend and implement improvements in processes, FAQ and technical information
- Participate in additional special team or individual projects
Requirements
- A Master's degree in Chemistry, Biochemistry or a similar field
- 1-5 years laboratory experience
- Effective communication, both written and oral
- Customer centricity
- Proficient in English and French
What We Offer
- Competitive salary
- Annual Incentive bonus
- Generous benefits package
- Excellent career progression as part of a global organisation
- An innovative and international working environment
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Barcelona, Barcelona, España Mygwork A tiempo completoThis role is an opportunity to work with Thermo Fisher Scientific, a global leader in serving science, as a Technical Application Scientist II in Chemistry. As a member of our team, you will be responsible for providing technical support to customers, answering their inquiries, and collaborating with various departments to resolve issues.The ideal candidate...
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