Technical Application Scientist II, Chemistry Expert

hace 2 semanas

Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completo

About Us: Thermo Fisher Scientific Inc. is a world leader in serving science, with a strong presence in the global market. Our company is dedicated to enabling our customers to make the world healthier, cleaner, and safer.

The Job: We are seeking a highly skilled Technical Support professional to join our team. As a Technical Support specialist, you will be responsible for providing expert technical guidance to our customers, ensuring they receive the best possible support for our chemical products and services. This role requires a strong understanding of chemistry and the ability to communicate complex technical information in a clear and concise manner.

Key Responsibilities:

  • Provide technical support to customers via telephone, email, or web chat
  • Accurately record customer interactions in our CRM system
  • Participate in regular training sessions to stay up-to-date on new products and technologies
  • Recommend and implement process improvements to enhance customer experience

Requirements: A Master's degree in Chemistry, Biochemistry, or a related field is required for this role. If you have a passion for chemistry and a strong desire to provide exceptional customer support, we encourage you to apply for this exciting opportunity.

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