Managed Services Professional

hace 16 horas


La Coruña, La Coruña, España Ntt A tiempo completo
Network Managed Services Engineer (L1)

Make a meaningful impact with NTT DATA, a company renowned for its technical excellence and leading innovations. Our workplace values diversity and inclusion, providing a platform for growth, belonging, and thriving.

Your Day at NTT DATA

The Network Managed Services Engineer (L1) is an entry-level engineering role that involves providing proactive managed services to clients, ensuring their IT infrastructure and systems remain operational. This role focuses on first-line support for standard and low-complexity incidents and service requests, with the primary objective of ensuring zero missed service level agreement (SLA) conditions.

Key Responsibilities
  • Monitor client infrastructure and solutions to identify potential issues.
  • Investigate first-line incidents, identify root causes, and implement resolutions.
  • Provide telephonic or chat support to clients, executing approved maintenance activities and following handover procedures for shift changes.
  • Report and escalate incidents as necessary, ensuring efficient and comprehensive resolutions.
  • Proactively identify opportunities for work optimization, including automation and process improvement.
Knowledge and Attributes
  • Ability to communicate effectively across different cultures and social groups.
  • Strong planning and project management skills, with adaptability to changing circumstances.
  • Positive attitude and ability to work well in pressurized environments.
  • Active listening skills and ability to apply them in a fast-paced environment.

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