Medical Information Specialist with Multilingual Expertise
hace 4 semanas
IQVIA Safety Operations
We are a global team dedicated to designing, building, and executing end-to-end safety solutions for major pharmaceutical companies and their post-market products.
Our team is proud to be international and diverse, with 'safety hubs' in various locations around the world.
We offer a nurturing management team, collaborative colleagues, and a clear career ladder with opportunities to grow, adapt, and shine.
Key Responsibilities:
- Provide phone support to healthcare professionals and consumers regarding adverse events, product quality complaints, medical inquiries, and product support.
- Process lifecycle safety operational data, perform data entry, and drive case closure.
- Build a positive team environment and provide training and mentoring to less experienced team members.
- Liaise with project managers and customer delivery managers to provide regular feedback on project metrics and challenges.
Requirements:
- Bachelor's degree in a life science.
- Excellent written and verbal skills in English and French, with additional language proficiency in Dutch, Portuguese, German, Danish, or Maltese.
- Experience in lifecycle safety is an asset.
About IQVIA
We are a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries.
We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to improve patient outcomes and population health worldwide.
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