Cloud Marketplace and Process Optimization Specialist

hace 2 semanas

Barcelona, Barcelona, España Synnex Corporation A tiempo completo
Cloud Marketplace and Process Analyst

Are you passionate about optimizing business processes and leveraging cloud solutions to drive growth and efficiency? We're seeking a skilled Cloud Marketplace and Process Analyst to join our Cloud Systems & Services team.

Key Responsibilities:
  • Map process flows across Operations teams and collect, document, and analyze data to identify process gaps and support process improvement initiatives.
  • Create process maps and document key business requirements to evaluate opportunities.
  • Develop value stream maps to identify and highlight potential areas of improvement.
  • Coordinate and facilitate cross-functional meetings between stakeholders on various end-to-end business processes.
  • Conduct root cause analysis of process inefficiencies and document Operational "As-is" processes and desired "Future State" processes.
  • Define SLAs and measure results.
  • Deploy new operational processes and escalate them as needed.
  • Maintain, manage, and constantly improve central processes.
Requirements:
  • Ensure all necessary procedures and management processes are implemented to guarantee homogeneous and up-to-standard processes across locations within regional scope.
  • Ensure appropriate training and self-actualization of skills for all staff for new processes or with outsourced parties.
  • Manage constant communication with countries and other stakeholders around processes.

We're a dynamic team that's passionate about innovation and collaboration. If you're a detail-oriented and analytical individual with a passion for process optimization, we'd love to hear from you.

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