Cloud Marketplace and Process Optimization Specialist

hace 2 semanas

Barcelona, Barcelona, España Td Synnex A tiempo completo
Job Title: Cloud Marketplace and Process Analyst

At Td Synnex, we're seeking a skilled Cloud Marketplace and Process Analyst to join our Cloud Systems Services team. As a key member of our team, you'll play a crucial role in enhancing quality, streamlining operations, and reducing errors within our Cloud Marketplace.

Key Responsibilities:
  • Map process flows across Operations teams and collect, document, and analyze data to identify process gaps and support process improvement initiatives.
  • Create process maps and document key business requirements to evaluate opportunities.
  • Coordinate and facilitate cross-functional/cross-organization meetings between stakeholders on various end-to-end business processes.
  • Conduct root cause analysis of process inefficiencies by examining material flow, scheduling, production capacity, and constraints.
  • Document Operational As-is processes and desired Future State processes, define SLAs, and measure results.
  • Deploy new operational processes and escalate them as needed.
Requirements:
  • Excellent written and oral communication and presentation skills in English language; additional European languages are a plus.
  • Proficient Microsoft Excel knowledge.
  • Exceptional customer service orientation.
  • Ability to work autonomously and independently.
  • Out-of-the-box thinking mentality.
What We Offer:
  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.

We're committed to creating a diverse, inclusive, and equitable work environment. If you're passionate about working with us and believe you're a good fit for this role, we encourage you to apply.

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