Documentation Lead for Enterprise Solutions

hace 2 semanas


Madrid, Madrid, España Glia A tiempo completo
Unlock Your Potential as a Documentation Lead

We're seeking a seasoned professional to lead our technical writing team in Estonia, Spain. As a Documentation Lead, you'll play a critical role in shaping the narrative of Glia's innovative AI platform.

About the Role:

The successful candidate will oversee the creation of high-quality documentation that meets enterprise standards. This includes crafting user-friendly guides, online help, and developer materials. You'll work closely with internal teams to understand product requirements and ensure seamless integration with client platforms.

Your Key Responsibilities:

  • Foster a culture of collaboration and growth within the technical writing team.
  • Develop and implement effective onboarding processes for new team members.
  • Lead hiring cycles, defining job descriptions and conducting interviews to find top talent.
  • Create and maintain information architecture, ensuring easy navigation and accessibility.
  • Analyze content opportunities for reuse and single-sourcing.
  • Assist in patent writing and review.

Requirements:

To succeed in this role, you'll need:

  • At least 5 years of experience as a technical writer.
  • 2+ years of leadership experience in a similar field.
  • Excellent communication and writing skills.
  • Able to thrive in a fast-paced, dynamic environment.
  • Experience with OpenAPI and REST API.
  • Deep understanding of software development life cycles and engineering practices.
  • Fluency in US English.

Bonus Points:

  • Previous experience in software or product development.
  • Basic knowledge of CSS, HTML, JSON, Markdown, Git, and Linux/macOS command-line tools.

What We Offer:

Glia provides a competitive salary of $120,000 - $180,000 per year, depending on experience. Additionally, we offer sports compensation, reimbursement for therapy sessions, and a range of exciting team events. Our diverse team represents 25 countries worldwide, and we're committed to creating an inclusive environment for all employees.

About Glia:

Glia is a pre-IPO, well-funded company dedicated to revolutionizing customer experiences through responsible AI. With a focus on innovation and employee growth, we're the perfect fit for professionals looking to take their careers to the next level.



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