Senior Technical Specialist
hace 6 días
We are seeking a highly skilled and experienced Technical Support Specialist to join our Regional Customer Support Center team at Roche. As a Senior Technical Specialist, you will play a crucial role in delivering exceptional technical support to our customers and stakeholders.
Key Responsibilities- Provide technical support and troubleshooting for complex IT software issues, including Navify solutions and Digital Infrastructure topics.
- Design and conduct employee training sessions to ensure standardized concepts and documentation.
- Transfer knowledge and information to colleagues and stakeholders, including the identification and distribution of important service and quality notifications.
- Support on-site service activities, including troubleshooting and field support for complex issues.
- Analyze and provide solutions to ensure customer experience and reduce product complaints/inquiries.
- Preanalytical and postanalytics systems knowledge.
- Cobas Infinity applications expertise.
- Navify products knowledge.
- Infrastructure IT knowledge (fortigate, axeda, etc...).
- Valuable other IT solutions and connectivity knowledge.
At Roche, we value diversity, equity, and inclusion, and we are committed to creating a workplace that is inclusive and respectful of all individuals. We believe that our employees are our greatest asset, and we strive to provide a work environment that is supportive, collaborative, and challenging.
We are a global healthcare leader, and we are proud of our commitment to innovation, quality, and customer satisfaction. If you are a motivated and experienced Technical Support Specialist looking for a new challenge, we encourage you to apply for this exciting opportunity.
-
Technical Support Specialist
hace 6 días
Barcelona, Barcelona, España Technical Concept Gmbh A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Technical Concept Gmbh. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesMaintain relationships with clients through phone communication and live chatProvide...
-
Technical Support Specialist
hace 6 días
Barcelona, Barcelona, España Technical Concept Gmbh A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Technical Concept Gmbh. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesMaintain relationships with clients through phone communication and live chatProvide...
-
Technical Support Specialist
hace 3 días
Barcelona, Barcelona, España Technical Concept Gmbh A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Technical Concept Gmbh. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesMaintain relationships with clients through phone communication and live chatProvide...
-
Technical Support Specialist
hace 4 días
Barcelona, Barcelona, España Technical Concept Gmbh A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Technical Concept Gmbh. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesMaintain relationships with clients through phone communication and live chatProvide...
-
Senior Technical Support Specialist
hace 6 días
Barcelona, Barcelona, España Twtspain A tiempo completoJob DescriptionJob Title: Senior Technical Support SpecialistJob Summary:We are seeking a highly skilled Senior Technical Support Specialist to join our team at Twtspain. As a Senior Technical Support Specialist, you will be responsible for providing advanced technical support for CAD software applications, including ANSYS, CATIA, and MATLAB.Key...
-
Senior Technical Support Specialist
hace 6 días
Barcelona, Barcelona, España Twtspain A tiempo completoJob DescriptionJob Title: Senior Technical Support SpecialistJob Summary:We are seeking a highly skilled Senior Technical Support Specialist to join our team at Twtspain. As a Senior Technical Support Specialist, you will be responsible for providing advanced technical support for CAD software applications, including ANSYS, CATIA, and MATLAB.Key...
-
Technical Support Specialist
hace 4 días
Barcelona, Barcelona, España Mygwork A tiempo completoJob Title: Senior Technical Support SpecialistJob Summary:Thermo Fisher Scientific, a leading global biotechnology company, is seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our technical support team, you will provide exceptional technical assistance to our regional service teams, ensuring seamless support...
-
Technical Support Specialist
hace 3 días
Barcelona, Barcelona, España Mygwork A tiempo completoJob Title: Senior Technical Support SpecialistJob Summary:Thermo Fisher Scientific, a leading global biotechnology company, is seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our technical support team, you will provide exceptional technical assistance to our regional service teams, ensuring seamless support...
-
Senior Technical Support Specialist
hace 13 horas
Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completoJob SummaryThermo Fisher Scientific is seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our technical support team, you will provide exceptional technical assistance to our regional service teams, ensuring the highest level of customer satisfaction.Key ResponsibilitiesProvide technical support to regional...
-
Senior Technical Support Specialist
hace 15 horas
Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completoJob SummaryThermo Fisher Scientific is seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our technical support team, you will provide exceptional technical assistance to our regional service teams, ensuring the highest level of customer satisfaction.Key ResponsibilitiesProvide technical support to regional...
-
Senior Technical Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Qlik A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Qlik. As a key member of our support team, you will play a vital role in ensuring the success of our customers by providing expert technical support and solutions to complex challenges.Key ResponsibilitiesAnalyze and resolve complex technical issues related...
-
Senior Technical Support Specialist
hace 6 días
Barcelona, Barcelona, España Qlik A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Qlik. As a key member of our support team, you will play a vital role in ensuring the success of our customers by providing expert technical support and solutions to complex challenges.Key ResponsibilitiesAnalyze and resolve complex technical issues related...
-
Senior Technical Support Specialist
hace 3 días
Barcelona, Barcelona, España Qlik A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Qlik. As a key member of our support team, you will play a vital role in ensuring the success of our customers by providing expert technical support and solutions to complex challenges.Key ResponsibilitiesAnalyze and resolve complex technical issues related...
-
Senior Technical Support Specialist
hace 4 días
Barcelona, Barcelona, España Qlik A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Qlik. As a key member of our support team, you will play a vital role in ensuring the success of our customers by providing expert technical support and solutions to complex challenges.Key ResponsibilitiesAnalyze and resolve complex technical issues related...
-
Senior Technical Support Specialist
hace 3 días
Barcelona, Barcelona, España Qlik A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Qlik. As a Technical Support Specialist, you will play a vital role in ensuring the success of our customers by providing expert technical support and solutions to complex challenges.Key ResponsibilitiesAnalyze and resolve complex technical issues...
-
Senior Technical Support Specialist
hace 4 días
Barcelona, Barcelona, España Qlik A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Qlik. As a Technical Support Specialist, you will play a vital role in ensuring the success of our customers by providing expert technical support and solutions to complex challenges.Key ResponsibilitiesAnalyze and resolve complex technical issues...
-
Senior Technical Support Specialist
hace 4 días
Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completoJob DescriptionCompany OverviewThermo Fisher Scientific is a leading global biotechnology company that provides innovative solutions for the life sciences, healthcare, and environmental industries.Job SummaryWe are seeking a highly skilled Senior Technical Support Specialist to join our team. The successful candidate will provide technical assistance and...
-
Senior Technical Support Specialist
hace 4 días
Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completoJob DescriptionCompany OverviewThermo Fisher Scientific is a leading global biotechnology company that provides innovative solutions for the life sciences, healthcare, and environmental industries.Job SummaryWe are seeking a highly skilled Senior Technical Support Specialist to join our team. The successful candidate will provide technical assistance and...
-
Technical Support Specialist
hace 3 días
Barcelona, Barcelona, España Autodesk A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Autodesk. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and technical expertise to our clients.Main Responsibilities:Respond to customer inquiries and provide timely and effective solutions to technical...
-
Technical Support Specialist
hace 2 días
Barcelona, Barcelona, España Autodesk A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Autodesk. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and technical expertise to our clients.Main Responsibilities:Respond to customer inquiries and provide timely and effective solutions to technical...