Senior Sales Associate
hace 6 días
Job Overview
Diesel, a leading pioneer in denim and casual fashion, is seeking an experienced Senior Sales Associate to join our team in Madrid Fuencarral. As a key member of our sales floor, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.
About Us
Diesel is a truly global organization with a presence in over 80 countries and 5,000 points of sale. Our commitment to innovation and style has earned us a reputation as a leader in the luxury fashion industry.
The Role
We are looking for a skilled and motivated Senior Sales Associate who can think creatively and develop innovative solutions to drive sales and improve customer experience. Your key responsibilities will include:
- Welcoming and assisting each customer, providing an excellent in-store experience at all times
- Developing and nurturing meaningful relationships with customers through personal connections and CRM initiatives
- Managing payment operations, including returns, refunds, remote sales, and tax-free transactions in a punctual and accurate manner
- Ensuring high standards on the shop floor and visual display, complying with company operational guidelines and stock procedures
- Driving sales by understanding customer desires and creating a hand-crafted experience for the customer to achieve the best sales performance
Requirements
To be successful in this role, you will need:
- Previous experience in sales roles, preferably in structured luxury fashion or retail companies
- A passion for retail, customer service, and commercial mindset
- Excellent knowledge of the luxury sector and product sensibilities
- Strong communication skills
- Willingness to grow within the organization and adapt to new ways of working
Salary Estimate
We offer a competitive salary of approximately €30,000 per annum, commensurate with experience and qualifications.
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