Nordic Financial Sector Customer Service Representative Opportunity

hace 1 semana


Barcelona, Barcelona, España Patrique Mercier Recruitment A tiempo completo

Patrique Mercier Recruitment is a leading recruitment agency offering exciting opportunities for professionals in the financial sector.

Job Overview

We are seeking a highly skilled and motivated Nordic Speaking Customer Service representative to join our team. As a remote worker based in Greece, you will engage with clients from the Nordic region, providing exceptional support and ensuring compliance with company policies.

About the Role

The successful candidate will be responsible for handling customer inquiries regarding financial products and services, delivering high-quality support through multiple communication channels. Key responsibilities include:

  • Delivering exceptional customer support to clients speaking Nordic languages.
  • Assisting customers with inquiries regarding financial products and services.
  • Addressing transaction issues and account inquiries professionally and effectively.
  • Maintaining comprehensive records of customer interactions and managing follow-up communications.
  • Ensuring compliance with company policies and financial regulations during all client interactions.
  • Collaborating with team members and other departments to enhance the customer experience.

This is an excellent opportunity to advance your career in the financial industry while working remotely from Greece.

Requirements

To succeed in this role, you should possess:

  • Fluency in a Nordic language (such as Danish, Swedish, Norwegian, or Finnish) and English, both written and spoken; knowledge of additional languages is a plus.
  • Experience in customer service or the financial sector is preferred but not required.
  • Strong communication and interpersonal skills are necessary.
  • Exceptional attention to detail and effective problem-solving capabilities.
  • Ability to handle sensitive customer information with discretion.
  • Self-motivation and capability of thriving in a remote work environment.
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary: €40,000 - €60,000 per annum, depending on experience.


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