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About the Role
EcoVadis is seeking a highly skilled Program Manager to join our Sustainability Solutions team. As a Program Manager, you will play a key role in driving programs around strategic planning, roadmap delivery, cross-org alignment, internal productivity, and team development.
Key Responsibilities
- Strategic Planning: Orchestrate the process of solution roadmap planning and ongoing review against key performance indicators (e.g. roadmap delivery, product & financial KPIs) to ensure that we translate portfolio strategy into business results, also considering upstream and downstream activities associated with this such as new business opportunity assessment, solutions marketing, and go-to-market frontline enablement programs;
- Cross-Departmental Alignment: Drive upfront alignment and ongoing progress on collaborative cross-departmental initiatives by defining program objectives, planning key deliverables, resolving blockers/ dependencies, and facilitating leadership review. Identify opportunities and drive improvements in the underlying operating model between solutions and related departments;
- Team Development: Oversee the organization of team offsite events and monthly all-hands meetings to develop a shared sense of purpose across the department, facilitate training and development programs that will enhance the teams' capacity to succeed, and develop resources to support the onboarding of new team members;
- Product Communications: Support programs for internal and external communications about recent and upcoming product releases, including but not limited to release notes, internal newsletters, solutions intranet hub, and the publication of high-quality customer-facing assets promoting recent launches and the upcoming roadmap;
- Internal Tools: Support the deployment, management, and optimization of internal tools utilized by the solutions team for roadmap planning, product delivery, product communications, and more, and facilitate the process of identifying new tools and driving adoption across the department;
- Other Initiatives: Oversee other initiatives to improve solutions-wide process and efficiency including but not limited to information security & data protection, project management, knowledge management, etc.
Qualifications
- Master's degree in Business Administration, and bachelor's degree in Engineering, Computer Science, or related field;
- 5+ years of experience in program management, product operations management, or a related role within the technology industry, preferably in SaaS or B2B software;
- Strong program management skills with a track record of successfully influencing cross-functional teams and delivering complex projects from end to end;
- Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization;
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and drive resolutions;
- Experience with agile development methodologies and project management tools (e.g., Jira, Confluence, Azure, Product Board);
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities;
- Passion for sustainability and a commitment to EcoVadis's mission.