Airline Technical Support Specialist

hace 3 semanas

Barcelona, Barcelona, España CAE Defence & Security – Indo-Pacific A tiempo completo
About This Role

We are seeking a highly skilled and experienced Technical Support Engineer to join our 24/7 Technical Support team. As a key member of our global team, you will play a critical role in supporting our clients' operating fleet, ensuring aircraft reliability and availability, while also remaining compliant with applicable airworthiness regulations.

Key Responsibilities
  • Plan, monitor, and control maintenance activities of aircraft under CAE Management in real-time.
  • Manage Aircraft on Ground (AOG) situations and expedite repairs.
  • Liaise with OEM on technical issues.
  • Act as a point of contact between maintenance and flight crews, CAMO, MRO/Part-145, Flight Ops, Logistics, ensuring effective communication between the parties.
  • Provide technical guidance to maintenance personnel, flight crews, and ground personnel, and be available for consultation and decisions on technical operational and procedural matters.
  • Troubleshoot and address aircraft technical defects.
  • Control and track defects using the maintenance management software, liaising with the client and MRO providers for defect rectification.
  • Collaborate with maintenance teams to develop solutions for recurring problems.
  • Maintain accurate records of aircraft maintenance activities.
  • Source components from approved vendors in support of the operating fleets.
  • Liaise with vendors and manage RFQs, POs, and shipping information.
Requirements
  • Minimum 5 years of experience in technical roles within Airline's Technical Services, MCC, MRO, or component supplier.
  • Possession of a relevant Engineering Degree or EASA/A&P maintenance license.
  • Familiarity with global civil aviation regulations and requirements (EASA/FAA).
  • A proactive attitude and ability to take the initiative to address technical challenges.
  • Demonstrated ability to work independently, handle multiple concurrent projects, and initiatives in a cross-functional setting.
  • Skill in simplifying complex processes and working under pressure.
  • Strong focus on client satisfaction and delivering exceptional service.
  • Flexibility in scheduling, ability to work shifts and weekends as required.
  • Availability to respond on short notice.
Preferred Qualifications & Skills
  • Prior working experience with Boeing and/or Airbus aircraft families is advantageous.

CAE Defence & Security – Indo-Pacific is an equal-opportunity employer committed to diversity, equity, and inclusion. If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success.

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