Senior Manager of Compliance Operations, 3P

hace 4 semanas


Barcelona, Barcelona, España Amazon A tiempo completo

About the Role

This is an exceptional opportunity to lead and transform a team based across two locations. As the Manager of this team transitioning from Tax org to the 3P org, you will be responsible for establishing critical operational foundations for long-term success. These include defining the long-term strategy, defining meaningful key performance indicators, setting clear service level agreements, and implementing regular business review cadences to track progress and drive continuous improvement.

You will also play a pivotal role in enhancing the team's operational efficiency and compliance by assessing current tools and technologies, identifying gaps, and influencing digital solutions to drive productivity and accuracy of work. If you have a proven track record of building and managing high-performing teams, collaborating and communicating effectively across levels, we want to hear from you.

Key Responsibilities

  • Establish from the ground up, a robust performance management framework, including KPIs, SLAs, and reporting mechanisms to drive continuous improvement.
  • Automate and optimize "Take downs and seizures processes" (funds/inventory enforcement/release, payments to authorities, donations) to enhance team productivity and accuracy.
  • Partner with stakeholders to identify and mitigate operational risks, ensuring policy compliance across all critical processes.
  • Onboard Trade regulators take down requests into the team.
  • Work with Tech teams and 3P de-risking managers on automating and harmonizing tasks implemented by 40 HC operations team in India.
  • Coach and grow your team members.

Basic Qualifications

  • Track record of successfully managing teams.
  • Experience in project/program/product management.
  • Strong influencing skills and stakeholder management.
  • Crisp oral and written communication.
  • Strong business acumen with analytical skills.
  • Deep dive, Bias for action, ownership, invent, and simplify, hire and develop the best.

Preferred Qualifications

  • MBA holder from top school.
  • Ability to write code in SQL, VBA, Python, etc.

About Amazon

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.



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