Transformational Leader

hace 2 semanas


Barcelona, Barcelona, España Mygwork A tiempo completo

About the Role

This exciting opportunity is with Mygwork, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. We are looking for a skilled professional to lead and transform a team based across 2 locations (Bratislava and London). As the Manager of this team transitioning from Tax org to the 3P org, you will be responsible for establishing the critical operational foundations required for long-term success.

Key responsibilities include:

  • Establishing a robust performance management framework, including KPIs, SLAs, and reporting mechanisms to drive continuous improvement;
  • Automating and optimizing "Take downs and seizures processes" (Funds/inventory enforcement/release, payments to authorities, donations) to enhance team productivity and accuracy;
  • Partnering with stakeholders to identify and mitigate operational risks, ensuring policy compliance across all critical processes;
  • Onboarding Trade regulators take down requests into the team;
  • Working with Tech teams and 3P de-risking managers on automating and harmonizing tasks implemented by 40 HC operations team in India;
  • Coaching and growing their team members.

Requirements

To succeed in this role, you should have:

  • A track record of successfully managing teams;
  • Experience in project/program/product management;
  • Strong influencing skills and stakeholder management;
  • Crisp oral and written communication;
  • Strong business acumen with analytical skills;
  • Ability to write code in SQL, VBA, Python etc.

About the Team

The team operates in a cool environment where collaboration and mutual support are highly valued. You will work hard but also have fun while doing it.

Compensation and Benefits

We offer a competitive salary range of €60,000 - €80,000 per annum, depending on experience, plus benefits including opportunities for career growth and development. This role can be based in Clichy (France), Barcelona (Spain), or Bratislava (Slovakia).

Company Overview

Mygwork is an equal opportunities employer that values diversity and inclusion. We make recruiting decisions based on your experience and skills. Protecting your privacy and security of data is our top priority.



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