Senior Rail Account Manager London UK

hace 22 horas


Madrid, Madrid, España Trainline Plc A tiempo completo

**About Us**

We are a leading digital transportation platform, passionate about shaping a greener and more sustainable future of travel. With millions of users relying on our services every month, we strive to make train travel as simple, seamless, and affordable as it should be.

As Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies across 40 countries. Our team of over 1,000 Trainliners from 50+ nationalities is dedicated to driving growth in the UK and Europe.

**Job Summary**

We are seeking an experienced Senior Rail Account Manager to join our Commercial Team in London. The successful candidate will take ownership of key Train Operating Company accounts, acting as the primary point of contact for commercial matters. This role requires strong relationship-building skills, excellent communication, and the ability to drive business growth through effective partnership management.

**Key Responsibilities**

  • Take full day-to-day commercial ownership for several Train Operating Company accounts
  • Act as the key interface between clients and Trainline, ensuring seamless delivery of products and services
  • BUILD and maintain effective relationships at all levels up to C-suite within client businesses and Trainline
  • Manage escalations and BAU requests from clients, ensuring mutually positive outcomes
  • Support clients in gaining prioritisation for projects within the Trainline Partner Solutions roadmap
  • Drive interactions with clients to demonstrate Trainline value and instigate positive change

**Requirements**

This role requires a proven track record in account management, commercial negotiations, and relationship-building. Strong communication and problem-solving skills are essential, as well as the ability to work effectively in a fast-paced environment. A competitive salary of £60,000 - £80,000 per annum is offered, dependent on experience.



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