Hotel Operations Manager
hace 4 semanas
About the Role:
We're seeking a skilled Hotel Operations Manager to lead our Front Office team at The Hoxton, Poblenou. As a key member of our hotel team, you'll be responsible for ensuring our guests receive exceptional service and a memorable experience.
Key Responsibilities:
- Lead and inspire our reception team to deliver outstanding guest experiences
- Manage day-to-day hotel operations, including front desk, concierge, and guest services
- Collaborate with the Front Office Manager to achieve business objectives and drive revenue growth
- Develop and implement strategies to improve guest satisfaction and loyalty
What We Offer:
- A competitive salary and opportunities for career growth and development
- A free night's stay at The Hoxton and a meal for two when you join our team
- Training and support to help you succeed in your role
- A dynamic and supportive work environment with a passionate team
Requirements:
- Proven experience in hotel operations or a related field
- Excellent leadership and communication skills
- Able to work effectively in a fast-paced environment
- Passion for delivering exceptional guest experiences
Why Work with Us:
The Hoxton is a series of open-house hotels that offer a unique and welcoming experience for our guests. We're passionate about creating great hospitality experiences and offer a range of benefits and opportunities for our team members.
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