Dutch/Flemish Customer Service Representative
hace 3 semanas
About Newco Communications
">Newco Communications is a dynamic and diverse organization that values cultural diversity, fostering a fun and friendly work environment. We are seeking an exceptional Dutch/Flemish speaker to join our team as a Customer Service Representative for evening and night shifts.
">Job Description
">We are searching for a customer-centric individual who can provide exceptional care to our clients over the phone. As a Customer Service Representative, you will be responsible for answering inquiries related to secure payment methods, credit card balances, and changes to credit card details. You will also assist with resolving issues and analyzing potentially fraudulent transactions.
">Responsibilities:
">- Answering customer inquiries regarding secure payment methods, credit card balances, and changes to credit card details
- Resolving customer issues in a timely and professional manner
- Analyzing potentially fraudulent transactions and taking appropriate action
- Maintaining accurate records of customer interactions and transactions
Requirements
">To succeed in this role, you will need to possess native-level proficiency in Dutch (both spoken and written) and a good command of the English language. A high school diploma or equivalent qualification is necessary. Previous customer service experience is advantageous but not essential.
">Benefits
">We offer a competitive salary, a dynamic and supportive work environment, and opportunities for internal growth and career progression. Our hybrid/remote working model allows you to balance your work and personal life. Extensive paid training is provided to ensure your success in this role.
">Compensation Package
">The estimated annual salary for this position is around $45,000-$60,000, depending on qualifications and experience. This includes a base salary and incentives for meeting performance targets.
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