Sap Se HR Solution Adoption Specialist
hace 6 días
At Sap Se, we're committed to empowering our employees to bring out their best. Our company culture is built on collaboration and a shared passion for making the world a better place. We focus every day on laying the foundation for tomorrow and creating a workplace that celebrates diversity, values flexibility, and aligns with our purpose-driven and future-focused work.
About the Role: As a key member of our team, the Solution Adoption Advisor executes targeted and scalable product adoption customer engagements, focusing on risk-mitigation strategies. They provide related support and enablement to account managers and executives, assisting with the development and maintenance of solution-specific content.
Responsibilities:
- Proactively target customers to identify and execute solution adoption risk mitigation plans using established methodologies.
- Engage with customers through one-to-one and one-to-many events to share solution best practices and influence customer business processes to align with SAP SuccessFactors solutions.
- Serve as a subject matter expert in one-to-many sessions, solution adoption accelerator events, conferences, and adoption marketing events.
- Partner with stakeholders to ensure engagement recommendations are acted upon.
- Work internally to ensure tracking of changes is measurable.
- Serve as a product and business process SME in critical customer situations/escalations.
- Contribute towards solution-based CSM readiness and develop and deploy solution/HR domain content to promote CSM readiness.
- Assist with the development and ongoing maintenance of solution and business process best practices for use in SAA engagement tools.
Qualifications: 7+ years of HR solution consulting experience with the ability to translate business problems into solution strategy and execution plans. Broad understanding of the full suite of SAP SuccessFactors offerings, including an appreciation of AI, BTP, etc. Expert product knowledge with SuccessFactors EC or EC Payroll/Time/Benefits and interdependencies with other HCM solutions like Talent Management.
The ideal candidate can expect a competitive salary range of $120,000 - $180,000 per year, depending on location and experience. At Sap Se, we offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for individual contributions, and various benefit options.
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