Digital Solutions Consultant

hace 18 horas


Madrid, Madrid, España Tradedoubler A tiempo completo

At Tradedoubler, we are looking for a skilled Digital Solutions Consultant to join our team.

About the Role

We offer an estimated salary of $60,000 - $80,000 per year, depending on experience and qualifications. This role is perfect for results-driven professionals who enjoy working in a fast-paced environment with a passion for technology and problem-solving.

Job Description

We pride ourselves on offering an innovative and stimulating work environment where everyone can contribute and make a difference to our success.

In this role, you will be fully competent and responsible for delivering efficient, quality implementations across Tradedoubler products and providing quality support to clients & colleagues within agreed SLA's. You will also need to present technical solutions to non-technical people, as well as developers.

  • Manage the Tradedoubler affiliate platform on behalf of our advertisers
  • Answer and resolve technical questions from customers and colleagues
  • Maintain continuous contact with customers in a proactive manner
  • Quickly identify the advertisers' needs in order to grow their business (business development)
  • Support the sales team in meetings and calls. Stay updated on changes in the market
  • Document the client's evolution and any changes that may be relevant
Requirements

To succeed in this role, you will require:

  • A university degree (Computing, IT Degree, software programming) or equivalent experience
  • The ability to grasp technical concepts - HTML, JavaScript, Restful APIs, XML and programming languages
  • Good written and spoken communication skills
  • Experience of working in a client support/customer service environment preferable
  • Customer service minded
  • Solutions oriented with exceptional problem-solving skills
  • Professional approach
  • Results driven
  • Attention to detail
  • Excellent Team player
About Us

Tradedoubler is an international company with offices in 15 European countries and with an office in Singapore to service the APAC region. Our employees come from all over the world, producing a culturally diverse environment where creativity, communication and idea sharing are highly valued.

We care about our employees and it is important to us that everyone is appreciated and well treated. We recognise that our employees are the key to our success and with this in mind we offer competitive salaries and benefits as well as the opportunity for every employee to grow with us.



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