Customer Success Manager
hace 4 días
At Amadeus, we're committed to helping our customers achieve their full potential. As a Customer Success Manager, you'll play a critical role in ensuring our clients get the most out of our products and services.
Key Responsibilities:- Develop and maintain strong relationships with assigned customers to drive revenue growth and retention.
- Act as a primary point of contact for customer interactions, providing proactive guidance and support to optimize product use.
- Identify opportunities to expand Amadeus Hospitality's footprint within assigned accounts and develop strategies to achieve this goal.
- Collaborate with internal departments to ensure seamless renewal contracting processes and drive organic growth.
- Provide revenue management, marketing, and product optimization strategies to support customers and drive effective business growth.
- Deep understanding of the Amadeus portfolio of products and the hospitality industry.
- Excellent communication and relationship-building skills.
- Ability to analyze customer data and develop targeted strategies to drive growth.
- Strong problem-solving skills and ability to work independently.
We're looking for a highly motivated and results-driven individual who is passionate about delivering exceptional customer experiences. If you're a strategic thinker with a customer-centric approach, we'd love to hear from you.
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