Quality Assurance Specialist with German and Polish Expertise
hace 2 meses
About the Role
We are seeking a highly analytical and dedicated Quality Assurance Specialist to join our team at Amazon Spain Services, S.L.U. As an Auditor with German and Polish language skills, you will play a crucial role in ensuring the quality and compliance of our seller registration, verification, and compliance checks across different marketplaces.
Key Responsibilities
- Conduct audits to research and evaluate facts surrounding transactions, identify process deviations, and communicate with external customers and financial institutions.
- Develop strategic policies to simplify and improve processes, and provide training needs analysis to management and training teams.
- Drive projects on automation to reduce QA manual efforts and improve QA yields, and produce daily, weekly, and monthly analyses and reports on defect trends and root causes.
- Take ownership of self-development and ensure regular connection with Learning & Development teams for individual growth.
About the Team
The Audit and Insight team at Amazon Spain Services, S.L.U. is responsible for auditing seller registration, verification, and compliance checks for different marketplaces. We generate insights and provide recommendations for process improvements to enhance seller experience, efficiency improvement, and operational excellence.
What We Offer
- A place where your voice is heard and opportunities to train and mentor other specialists.
- Collaboration with global colleagues from different countries and cultures.
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