Customer Service Representative for a Luxurious Automotive Brand
hace 7 días
Are you looking for a career opportunity that combines customer service skills with a passion for the automotive industry? Blu Selection is seeking a Customer Service Representative to join our team in Lisbon, Portugal.
As a Customer Service Representative, you will be responsible for:
- Providing exceptional customer service to clients via phone, email, and in-person
- Assisting with incoming issues and ensuring high-quality service
- Booking appointments for maintenance and providing roadside assistance
- Recording data in the CRM system and providing information about the app, warranty, and purchases
To succeed in this role, you will need:
- A native level of Dutch and a high level of English (C1)
- Knowledge of the value and impact that a good customer experience can create
- Articulate and communicative skills
- Availability for 24/7 rotative shifts
- Being a real team player and committed to your work
- Living in or willing to relocate to Lisbon for an international career and life experience
- A valid Portuguese work permit or an EU passport (required)
What's in it for you?
- Type of contract: a long-term fixed-term contract, renewable every year
- Working hours: full-time (40h/week)
- Monday to Sunday, availability to work between 00:00 - 23:59, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule
- Salary conditions: 1040 € gross/month, including free accommodation (shared flat, all bills included)
- Reimbursement of your initial flight expenses after 3 months
- Help with paperwork, opening bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- Real career opportunities in different career paths (team lead, supervisor etc.)
Living in Lisbon offers a unique blend of culture, history, and lifestyle. You can expect:
- A colorful city view and a rich cultural history
- Pros of living in a European capital on a budget
- Delicious Portuguese cuisine and famous cafe culture
- Friendly people, good vibes, and a happy-go-lucky urban life
- Warm climate all year and a sunny beach life next to the Atlantic
- A large English-speaking local community and international environment
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