Customer Service Representative in Barcelona

hace 2 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo
Customer Service Representative Opportunity in Barcelona

You have experience in luxury customer service or the hotel industry and are based in Barcelona? Our client, a leading luxury automotive brand, is seeking a customer care agent to provide exceptional service to their clients.

Key Responsibilities:
  • Represent the company professionally as the first point of contact for customers
  • Contribute to the growth of the Customer Interaction Center with fresh ideas
  • Use communication skills to resolve customer issues and maintain a positive relationship
  • Ensure every customer has a positive experience reflecting the company's quality standards
Requirements:
  • Native level of Polish with a proficient level of English
  • Previous experience in luxury customer service or the hotel industry
  • Already based in Barcelona
  • Excellent verbal and written communication skills
  • Ability to quickly understand customers' needs and empathize with them
  • Structured and well-organized way of working
  • Experience working in the automotive industry is a plus
What's in it for you?
  • Competitive salary
  • Possibility to partially work from home after the initial training months
  • Dynamic and inclusive work environment

Our client is an innovative luxury automotive brand creating an in-house Customer Interaction Center. They have offices worldwide to cater to the needs of their international clientele. The Customer Service department in Barcelona will focus on the markets of various European countries and consist of a very international team.



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