Customer Service Representative in Barcelona

hace 5 días


Barcelona, Barcelona, España Cámara de Comercio Hispano-Sueca de Barcelona A tiempo completo
Customer Service Representative in Barcelona

About the Role:

We are seeking a highly skilled and multilingual Customer Service Representative to join our team in Barcelona. As a key member of our international team, you will be responsible for providing exceptional customer support and assistance to our clients across Europe.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and ticketing tools
  • Resolve IT issues and provide technical support to our clients
  • Document and log calls on our ticketing system
  • Collaborate with internal teams to ensure seamless customer experience
  • Continuously improve customer satisfaction levels

What We Offer:

  • Permanent contract with a 3-month probation period
  • Full-time job with standard office hours (39 hours/week)
  • Competitive entry salary aligned with market standards
  • Digital Ticket Restaurant Card for use on your time
  • Private health insurance with dental care
  • Fully paid training and development opportunities
  • Possibility to work from home and hybrid work arrangements
  • Career development and leadership programs
  • Free language classes (Spanish, French, and English)

Requirements:

  • Fluency in Swedish and English; additional European language knowledge is an asset
  • Interest in learning about IT and technical solutions
  • Logical thinking and problem-solving skills
  • Excellent communication and customer service skills
  • Ability to multitask and work in a team environment

About Us:

Computacenter is a leading independent provider of IT infrastructure services, with a global presence and a strong commitment to customer satisfaction. We offer a dynamic and international work environment with opportunities for professional and personal growth.



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