Customer Service Representative in Barcelona

hace 3 días

Barcelona, Barcelona, España Convergys A tiempo completo

Join Our Team as a Customer Service Representative in Barcelona

Are you looking for a new challenge in customer service? We're a global technology and services leader that powers the brands of the future. Our team of game-changers is powering the brands of the future in electric cars.

Career Growth and Personal Development
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. As a Customer Service Representative in Barcelona, you will be part of our team of game-changers who are powering the brands of the future.

What You Will Do
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will:

  • Take incoming customer contacts (via telephone, email, chat & other automated alerts) and solve users' demands
  • Log call details onto call management systems and provide response and resolution within SLA
  • Maintain service and product knowledge and expertise associated with applications specific to individual customers
  • Ensure contractual SLA is maintained
  • Provide cover for other Agents in their absence, either within the same team or across teams
  • Understand and comply with administrative duties including holiday, sickness and overtime
  • Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction

Your Qualifications
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:
  • Are proficient or bilingual in Danish and are fluent in English
  • Have 1 year working experience in Customer Service
  • Possess working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration
  • Have good disposition to work in a customer service environment
  • Can take ownership and progress calls to resolution or to escalate call to resolution

What We Offer
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. As a Customer Service Representative in Barcelona, you will be part of our team of game-changers who are powering the brands of the future.

Apply Now
Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.

  • Customer Service Representative in Barcelona

    hace 1 mes

    Barcelona, Barcelona, España Cámara de Comercio Hispano-Sueca de Barcelona A tiempo completo

    Customer Service Representative in BarcelonaAbout the Role:We are seeking a highly skilled and multilingual Customer Service Representative to join our team in Barcelona. As a key member of our international team, you will be responsible for providing exceptional customer support and assistance to our clients across Europe.Key Responsibilities:Respond to...

  • Customer Service Representative in Barcelona

    hace 3 semanas

    Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Customer Service Representative Opportunity in BarcelonaWe are seeking a highly skilled Customer Service Representative to join our team in Barcelona. As a Customer Service Representative, you will be responsible for providing exceptional customer service to international travelers and accommodation suppliers.Key Responsibilities:Engage with customers and...

  • Customer Service Representative in Barcelona

    hace 3 semanas

    Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Customer Service Representative Opportunity in BarcelonaWe are seeking a highly skilled Customer Service Representative to join our team in Barcelona. As a Customer Service Representative, you will be responsible for providing exceptional customer service to international travelers and accommodation suppliers.Key Responsibilities:Engage with customers and...

  • Customer Service Representative in Barcelona

    hace 7 días

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    Customer Service Representative in BarcelonaAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, sales-driven environment? We're seeking a highly motivated Customer Service Representative to join our team in Barcelona.Your Responsibilities:Engage with customers through various channels, including phone, email,...

  • Customer Service Representative in Barcelona

    hace 2 semanas

    Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Customer Service Representative Opportunity in BarcelonaWe are seeking a highly skilled Customer Service Representative to join our dynamic team in Barcelona. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to international travelers and accommodation suppliers.Key Responsibilities:Engage with...

  • Customer Service Representative in Barcelona

    hace 2 semanas

    Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Customer Service Representative Opportunity in BarcelonaWe are seeking a highly skilled Customer Service Representative to join our dynamic team in Barcelona. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to international travelers and accommodation suppliers.Key Responsibilities:Engage with...

  • Customer Service Representative in Barcelona

    hace 2 semanas

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Barcelona. As a representative of our luxury automotive brand, you will be the first point of contact for customers, providing exceptional service and support.Key ResponsibilitiesRepresent the company professionally and provide friendly, empathetic service to...

  • Customer Service Representative in Barcelona

    hace 2 semanas

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Barcelona. As a representative of our luxury automotive brand, you will be the first point of contact for customers, providing exceptional service and ensuring a positive experience.Key ResponsibilitiesRepresent the company professionally and provide friendly,...

  • Customer Service Representative in Barcelona

    hace 2 semanas

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    Customer Service Representative Opportunity in BarcelonaYou have experience in luxury customer service or the hotel industry and are based in Barcelona? Our client, a leading luxury automotive brand, is seeking a customer care agent to provide exceptional service to their clients.Key Responsibilities:Represent the company professionally as the first point of...

  • Customer Service Representative in Barcelona

    hace 2 días

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    Your Future Company:Blu Selection is an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies.About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Barcelona. As a Customer Service Representative, you will be the first point of...

  • Customer Service Representative in Barcelona

    hace 1 semana

    Barcelona, Barcelona, España Convergys A tiempo completo

    Customer Service Representative in BarcelonaWe're a global technology and services leader that powers the brands of the future. As a Customer Service Representative in Barcelona, you will be part of our team of game-changers who are powering the brands of the future in electric cars.Career growth and personal development are at the heart of what we do. We'll...

  • Customer Service Representative in Barcelona

    hace 3 días

    Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Customer Support Representative Job Description**Job Summary:**We are seeking a highly skilled Customer Support Representative to join our team in Barcelona. As a Customer Support Representative, you will be responsible for handling incoming customer inquiries via phone, email, chat, and automated alerts, addressing user needs efficiently.**Key...

  • Customer Service Representative in Barcelona

    hace 1 semana

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    About Our CompanyBlu Selection is an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies.Job Title: Customer Service RepresentativeWe are seeking a highly skilled and multilingual Customer Service Representative to join our team in Barcelona. As a key member of our...

  • Customer Service Representative in Barcelona

    hace 3 días

    Barcelona, Barcelona, España Convergys A tiempo completo

    Customer Service Representative in BarcelonaWe're a global technology and services leader that powers the brands of the future.We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.As a Customer Service Representative in Barcelona, you will be part of our team of...

  • Customer Service Representative in Barcelona

    hace 5 días

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    Your Future Company:Blu Selection is an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies.About the RoleWe are seeking a Customer Service Representative to join our team in Barcelona. As a Customer Service Representative, you will be the first point of contact for...

  • Customer Service Representative in Barcelona

    hace 5 días

    Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Customer Support Representative in BarcelonaAre you looking for a new challenge in a vibrant city? We have an exciting opportunity for a Customer Support Representative in Barcelona, Spain. As a member of our dynamic team, you will be responsible for handling customer inquiries, providing timely and accurate resolutions, and collaborating with your team to...

  • Customer Service Representative in Barcelona

    hace 1 mes

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Barcelona. As a key member of our international customer support team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.Key ResponsibilitiesProvide timely and effective support to...

  • Customer Service Representative in Barcelona

    hace 1 mes

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Barcelona. As a key member of our international customer support team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.Key ResponsibilitiesProvide timely and effective support to...

  • Customer Service Representative in Barcelona

    hace 3 semanas

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Barcelona. As a key member of our customer experience team, you will be responsible for providing exceptional support to our clients and their customers.Key ResponsibilitiesProvide timely and effective support to customers through various...

  • Customer Service Representative in Barcelona

    hace 3 semanas

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Barcelona. As a key member of our customer experience team, you will be responsible for providing exceptional support to our clients and their customers.Key ResponsibilitiesProvide timely and effective support to customers through various...