Digital Solutions Manager
hace 4 semanas
The Mondia Group is seeking a skilled Digital Solutions Manager to drive business development and growth opportunities through dedicated customer-centric service delivery. As a key member of our team, you will be responsible for maintaining a holistic and continuous focus on service excellence and will be accountable for identifying and nurturing business development opportunities with existing Key Clients.
KEY RESPONSIBILITIES
- Monitor and analyse client feedback and performance metrics to continuously refine and improve service delivery and business strategies.
- Drive results through effective teamwork ensuring achievement of KPIs.
- Lead the campaign managers team in delivering excellence in campaign promotion.
COMMERCIAL AWARENESS
- Revenue management and forecasting on a regular basis (weekly, monthly and quarterly).
- Develop and cultivate productive relationships with key stakeholders in the Business and act as the key point of contact for all customer related queries.
- Act as the primary MEA marketing contact for the commercial team and operators.
- Identify and expedite opportunities to up/cross-sell new solutions; seek opportunities to enhance the value proposition and drive revenue/margin realization.
- Continually assess the MEA market/industry remaining vigilant for insights and opportunities that enable us to act fast and offer proactive solutions.
- Collaborate with internal teams (commercial, Product, Content) to design and implement differentiated and profitable solutions.
- Collaborate with the Data and Growth team to apply insights and analytics in driving strategic decisions and optimizing MEA business performance.
- Oversee and manage performance MEA marketing campaign strategies to maximize ROI.
- Effectively monitor and track funnel performance to identify performance improvement opportunities.
WHAT WE OFFER
The Mondia Group offers a dynamic and inspiring work environment where you can grow your career and make a real impact. We believe in possibilities, connecting to the future, and unlimited digital potential. If you are eager to work in an inspiring, dynamic environment and collaborate with like-minded people, we want to hear from you.
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