Digital Consumer Solutions Expert
hace 3 semanas
About the Role:
We are seeking an experienced Consumer Roll Out Manager to join our BTS M&S; Digital Consumer Solutions team in Madrid. The successful candidate will be responsible for the successful adoption and implementation of digital consumer solutions in the markets, providing expertise and support on functional usage, operations, and effective execution, as well as raising and following up risks and mitigations required for successful adoption.
Key Responsibilities:
• Provide functional expertise on Digital Consumers processes and solutions, ensuring final users' adoption.
• Develop relationships with customers to understand their needs and priorities and deliver timely and quality solutions to users while ensuring they utilize the full potential of the application.
• Act as a liaison between Market functions and IT delivery teams, coordinating other IT teams and 3rd party companies to deliver their specific initiatives on time and within budget.
• Guarantee IT Governance on Marketing & Sales related matters and proper communication.
Requirements:
The ideal candidate will have a passion for delivering digital consumer solutions and a track record of successfully managing consumer adoption and implementation. If you have a strong business acumen, excellent communication skills, and a customer-centric approach, we want to hear from you.
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