Guest Services Ambassador

hace 4 días


Madrid, Madrid, España Accor Hotels A tiempo completo

Company Overview
Accor Hotels is a global leader in the hospitality industry, committed to providing exceptional experiences for our guests. We value diversity and inclusion, and strive to create a work environment that is welcoming and inclusive for all.

Job Summary
We are seeking a highly skilled and customer-focused Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.

Key Responsibilities
• Adopt a friendly, helpful, and pleasant attitude to all guests, providing a warm and welcoming experience
• Assist guests with their business center needs, ensuring their requirements are met efficiently and effectively
• Contact appropriate individuals or departments as necessary to resolve guest calls, requests, or problems, demonstrating a proactive and solution-focused approach
• Maintain close working co-operation with other departments, fostering a collaborative and supportive work environment
• Follow communication procedures, guidelines, and policies, ensuring compliance and adherence to company standards
• Qualifications
• University degree preferably in Tourism & Hotel Management, or a related field
• Proficiency in English (verbal and written), with excellent communication and interpersonal skills
• Team-oriented, with a strong focus on guest satisfaction and customer service
• Strong interpersonal and problem-solving abilities, with a proactive and adaptable approach
What We Offer
• A dynamic and inclusive work environment, with opportunities for growth and development
• A competitive salary and benefits package, reflecting our commitment to our employees' well-being and success
• The chance to work with a global leader in the hospitality industry, with a reputation for excellence and innovation



  • Madrid, Madrid, España Accor Hotels A tiempo completo

    Company OverviewAccor Hotels is a global leader in the hospitality industry, committed to providing exceptional experiences for our guests. We value diversity and inclusion, and strive to create a work environment that is welcoming and inclusive for all.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest...


  • Madrid, Madrid, España Accor Hotels A tiempo completo

    Company OverviewAccor Hotels is a global leader in the hospitality industry, committed to providing exceptional experiences for our guests. We value diversity and inclusion, and strive to create a work environment that is welcoming and inclusive for all.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest...


  • Madrid, Madrid, España RMC Asia A tiempo completo

    Company Overview: RMC Asia is a leading hospitality recruitment agency, specializing in cultural exchange programs and internship opportunities for students.Job Summary: We are seeking a highly motivated and enthusiastic Front Office Representative to join our team in Bangkok, Thailand. As a Front Office Representative, you will be responsible for providing...


  • Madrid, Madrid, España RMC Asia A tiempo completo

    Company Overview: RMC Asia is a leading hospitality recruitment agency, specializing in cultural exchange programs and internship opportunities for students.Job Summary: We are seeking a highly motivated and enthusiastic Front Office Representative to join our team in Bangkok, Thailand. As a Front Office Representative, you will be responsible for providing...


  • Madrid Centro, Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completo

    About UsMandarin Oriental Hotel Group Limited is a renowned hospitality company that operates a portfolio of luxury hotels and resorts around the world.Job SummaryWe are seeking a highly skilled and experienced Guest Relation Ambassador to join our team at Mandarin Oriental Ritz, Madrid. As a Guest Relation Ambassador, you will be responsible for delivering...


  • Madrid Centro, Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completo

    About UsMandarin Oriental Hotel Group Limited is a renowned hospitality company that operates a portfolio of luxury hotels and resorts around the world.Job SummaryWe are seeking a highly skilled and experienced Guest Relation Ambassador to join our team at Mandarin Oriental Ritz, Madrid. As a Guest Relation Ambassador, you will be responsible for delivering...

  • Lobby Ambassador

    hace 6 días


    Madrid, Madrid, España Four Seasons Hotels And Resorts A tiempo completo

    About Four Seasons Hotel MadridFour Seasons Hotel Madrid is a world-class luxury hotel that offers an unparalleled guest experience. Our team of dedicated professionals is committed to delivering exceptional service and creating unforgettable memories for our guests.The Role of Lobby AmbassadorWe are seeking a highly skilled and experienced Lobby Ambassador...

  • Lobby Ambassador

    hace 6 días


    Madrid, Madrid, España Four Seasons Hotels And Resorts A tiempo completo

    About Four Seasons Hotel MadridFour Seasons Hotel Madrid is a world-class luxury hotel that offers an unparalleled guest experience. Our team of dedicated professionals is committed to delivering exceptional service and creating unforgettable memories for our guests.The Role of Lobby AmbassadorWe are seeking a highly skilled and experienced Lobby Ambassador...

  • Lobby Ambassador

    hace 6 días


    Madrid, Madrid, España Four Seasons Hotels Ltd A tiempo completo

    About Four Seasons Hotels LtdFour Seasons Hotels Ltd is a leading luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team of dedicated professionals is committed to providing personalized service and creating memorable moments for our guests.The Role of Lobby AmbassadorWe are seeking a highly skilled and...

  • Lobby Ambassador

    hace 5 días


    Madrid, Madrid, España Four Seasons Hotels Ltd A tiempo completo

    About Four Seasons Hotels LtdFour Seasons Hotels Ltd is a leading luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team of dedicated professionals is committed to providing personalized service and creating memorable moments for our guests.The Role of Lobby AmbassadorWe are seeking a highly skilled and...

  • Lobby Ambassador

    hace 4 días


    Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons Hotels and Resorts:We are a luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.The Role of Lobby Ambassador:We are seeking a Lobby Ambassador to join...

  • Lobby Ambassador

    hace 4 días


    Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons Hotels and Resorts:We are a luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.The Role of Lobby Ambassador:We are seeking a Lobby Ambassador to join...


  • Madrid, Madrid, España Accor Hotels A tiempo completo

    Job SummaryWe are seeking a highly skilled and dedicated Guest Service Associate to join our team at Fairmont Mumbai. As a key member of our hospitality team, you will be responsible for delivering exceptional service and creating unforgettable experiences for our guests.Key Responsibilities:Warm Welcome:** Greet guests with a genuine smile and a warm...


  • Madrid, Madrid, España Accor Hotels A tiempo completo

    Job SummaryWe are seeking a highly skilled and dedicated Guest Service Associate to join our team at Fairmont Mumbai. As a key member of our hospitality team, you will be responsible for delivering exceptional service and creating unforgettable experiences for our guests.Key Responsibilities:Warm Welcome:** Greet guests with a genuine smile and a warm...


  • Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons: Four Seasons thrives on the dedication of our team members. We are a diverse group of individuals committed to personal growth, striving for excellence, and treating each other with respect and kindness. Our staff across the globe creates unforgettable experiences for our guests, residents, and partners through a commitment to luxury...


  • Madrid, Madrid, España Accor Hotels A tiempo completo

    Job Summary: As a Guest Service Associate at Accor Hotels, you will play a pivotal role in delivering exceptional service and creating unforgettable experiences for our guests. Your warm demeanor, attention to detail, and dedication to exceeding guest expectations will contribute to the success of our hotel.Key Responsibilities:Warm Welcome: Greet guests...


  • Madrid, Madrid, España Accor Hotels A tiempo completo

    Job Summary: As a Guest Service Associate at Accor Hotels, you will play a pivotal role in delivering exceptional service and creating unforgettable experiences for our guests. Your warm demeanor, attention to detail, and dedication to exceeding guest expectations will contribute to the success of our hotel.Key Responsibilities:Warm Welcome: Greet guests...


  • Madrid Centro, Madrid, España Reconocida empresa A tiempo completo

    Job Overview:We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Reconocida empresa. As a key member of our front office team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Process guest arrivals and departures in a timely...


  • Madrid Centro, Madrid, España Reconocida empresa A tiempo completo

    Job Overview:We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Reconocida empresa. As a key member of our front office team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Process guest arrivals and departures in a timely...


  • Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in luxury hospitality, driven by a passion for excellence and a commitment to delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a dedication to luxury with genuine heart.About the Role:We...