Customer Service Expert
hace 2 semanas
We are seeking a highly skilled and experienced Customer Service Expert to join our team as an Anti-Money Laundering Specialist. In this role, you will be responsible for processing new account applications while adhering to anti-money laundering regulations. You will deliver world-class customer service while responding to customer inquiries and problems on inbound, outbound calls, emails, and system processing.
Responsibilities- Process new account applications in line with anti-money laundering regulations using various strategies, tools, and systems.
- Deliver exceptional customer service while responding to customer inquiries and problems on inbound, outbound calls, emails, and system processing.
- Support customers through the application journey, including processing and analyzing applications.
- Complete anti-money laundering and risk verifications on new account applications.
- Negotiate positive outcomes for customers and American Express by building meaningful relationships.
- Fluent in German (written and oral skills).
- Demonstrate personal excellence by remaining positive in challenging situations.
- Navigate multiple systems and digital tools to service customers.
We offer a competitive base salary of approximately $65,000 per year, plus bonus incentives, comprehensive medical, dental, vision, life insurance, and disability benefits. Our flexible working model includes hybrid, onsite, or virtual arrangements depending on the role and business need. We also provide generous paid parental leave policies, free access to global on-site wellness centers, and confidential counseling support through our Healthy Minds program.
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Customer Service Expert
hace 4 semanas
Madrid, Madrid, España JL Talent Partners A tiempo completoWe are seeking a Customer Service Expert to join our team at JL Talent Partners in Spain. As a Customer Service Expert, you will be responsible for providing high-quality support to our customers via phone and email on a range of issues. Your tasks will include giving accurate, valid and complete information by using the right procedures, being the owner of...
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Customer Service Expert
hace 4 semanas
Madrid, Madrid, España Webhelp Spain A tiempo completoWe're looking for a talented Customer Service Expert to join our team at Webhelp Spain. In this role, you'll be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.The ideal candidate will have a proficient or bilingual level of Dutch and an advanced level of English. They will also be...
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Dedicated Customer Experience Expert
hace 1 semana
Madrid, Madrid, España Domestic & General Service Gmbh A tiempo completoAbout the RoleWe are seeking an experienced and dedicated customer experience expert to join our team at Domestic & General Service GmbH. As a key member of our customer service team, you will play a crucial role in delivering exceptional experiences to our customers.
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Global Customer Service Expert
hace 6 días
Madrid, Madrid, España Msx International A tiempo completoAbout the RoleThe position of Global Customer Service Expert is a unique opportunity to join MSX International, a leading North American multinational consulting firm specializing in the automotive industry.
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Customer Service Expert
hace 4 semanas
Madrid, Madrid, España JL Talent Partners A tiempo completoWe are seeking a Customer Service Expert to join our client's team in the banking industry in Madrid. As a key member of our team, you will be responsible for providing exceptional customer service related to banking issues, account opening, access password locks, transfers, and more.Key Responsibilities:Customer service for banking issues, account...
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Customer Service Expert
hace 4 días
Madrid, Madrid, España MSX INTERNATIONAL A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Expert to join our team at MSX International. As a key member of our customer-facing team, you will be responsible for providing exceptional service to OEM vehicle owners.Your primary focus will be on resolving requests related to their vehicles, whether owned or leased through a subscription....
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Customer Service Operations Expert
hace 7 días
Madrid, Madrid, España AMEX A tiempo completoUnlock a World of OpportunitiesWe are seeking a highly skilled Customer Service Operations Expert to join our dynamic team at American Express.This is an exciting opportunity to work with a global and diverse community of colleagues who share an unwavering commitment to backing our customers, communities, and each other.As a Customer Service Operations...
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Customer Service Representative German Language Expert
hace 1 semana
Madrid, Madrid, España Empresa Reconocida A tiempo completoAt Empresa Reconocida, we're redefining the future of customer service. As a Customer Service Representative German Language Expert, you'll play a key role in delivering exceptional experiences to our clients. Key Responsibilities:• Deliver outstanding customer service through effective communication and problem-solving skills• Collaborate with clients...
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Customer Service Expert
hace 5 días
Madrid, Madrid, España Brsk Ltd A tiempo completoAbout Brsk LtdWe are a pioneering fibre provider dedicated to delivering high-speed connectivity to homes and businesses across the nation. Our rapidly expanding network has reached over 600,000 homes, making us one of the UK's leading Altnets. Our founders built Vumatel, South Africa's largest FTTP network, and have brought their expertise to the UK.Salary:...
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Customer Service Agent
hace 4 semanas
Madrid, Madrid, España Msx International Inc. A tiempo completo**Job Title:** Customer Service Agent - Automotive Expert**Job Description:**Are you an automotive enthusiast with a passion for delivering exceptional customer service? Do you have excellent communication skills in Swedish and some experience in the customer service sector? We're looking for a talented Customer Service Agent to join our team at Msx...
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Customer Service Expert for Premium Merchants
hace 1 semana
Madrid, Madrid, España Amex A tiempo completoRole OverviewWe are seeking a Customer Service Expert to join our team, providing exceptional support to our Premium Merchant clients. This is an exciting opportunity to utilize your critical thinking and problem-solving skills to deliver a memorable servicing experience.
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Sales Representative: Customer Service Expert
hace 4 semanas
Madrid, Madrid, España Plenoil A tiempo completoWe are looking for a skilled Sales Representative to join our team. As a Customer Service Expert, you will be responsible for communicating with customers to understand their needs and provide them with solutions. Your strong sales skills and product knowledge will enable you to meet and exceed sales targets.Key Responsibilities:Identify customer needs and...
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Multilingual Customer Service Expert
hace 1 semana
Madrid, Madrid, España Recruit4Work Sl A tiempo completoWe are seeking a highly skilled Multilingual Customer Service Expert to join our dynamic team at Recruit4Work Sl in Barcelona, Spain. With competitive compensation and excellent benefits, this role offers unparalleled opportunities for career growth and personal development.About the Role:This is an exciting opportunity to work as part of an industry-leading...
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Customer Service Expert
hace 1 mes
Madrid, Madrid, España Mygwork A tiempo completoThis role is an excellent opportunity to join Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Job Overview:As an Escalations Specialist, you will be part of a global team that operates as Amazon Business (AB) Escalations. You will work...
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Customer Service Expert with Spanish Language Skills
hace 4 semanas
Madrid, Madrid, España DailyStaffWorks A tiempo completo**About the Role:**We are seeking a highly skilled Customer Service Expert to join our team at DailyStaffWorks. As a Customer Service Expert, you will be responsible for delivering exceptional customer service support for our clients, with a focus on Spanish-speaking customers.**Key Responsibilities:**Provide customer service support via phone, chat, and...
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Customer Service Expert
hace 7 días
Madrid, Madrid, España Usalco A tiempo completoAbout UsalcoUsalco is a leading chemical manufacturing company with a strong presence in the US market. We are committed to providing exceptional customer service and ensuring timely order fulfillment.
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Madrid, Madrid, España Nordex Group A tiempo completoAbout the RoleWe are seeking an experienced SAP Inhouse Consultant to join our team as a Digital Transformation Expert for Customer Service. In this role, you will play a key part in shaping the future of Nordex's global business processes based on state-of-the-art ERP S/4 HANA system landscapes.
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Customer Service Expert with German Language Skills
hace 2 semanas
Madrid, Madrid, España David Kennedy Recruitment A tiempo completoJob Title: Customer Service Expert with German Language SkillsLocation: Hungary (remote)Employment Type: Full-timeAbout the Job:As a Customer Service Expert, you will be responsible for delivering exceptional customer service to customers of a financial services company. You will work remotely from Hungary and interact with customers via phone, email, and...
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Customer Service Expert
hace 1 mes
Madrid, Madrid, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment Ltd is a leading recruitment agency providing innovative solutions for international companies across Europe.We specialize in connecting top talent with clients seeking exceptional customer support representatives.Our goal is to deliver unparalleled recruitment services, ensuring a seamless match between candidates and clients.We...
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Global Retail Customer Service Expert
hace 2 días
Madrid, Madrid, España Sitel A tiempo completoOverview of the RoleWe are seeking a highly skilled Global Retail Customer Service Expert to join our team at Sitel. This is an exciting opportunity for a professional with native Dutch language skills and advanced English proficiency to work in a multinational retail sector company.Key ResponsibilitiesManage customer accounts and provide exceptional service...