Travel Experience Specialist

hace 2 semanas


Barcelona, Barcelona, España Exoticca A tiempo completo

We are seeking a highly motivated and experienced Travel Experience Specialist to join our team at Exoticca, a pioneering online travel agency.

As a Travel Experience Specialist, you will be responsible for handling customer requests, identifying their needs, and making recommendations for our unique long-distance dream trips.

You will work closely with our multicultural team to deliver best-value trips, explore unique destinations, and curate extraordinary travel experiences.

Key responsibilities include:

  • Handling customer requests and providing personalized recommendations
  • Identifying customer needs and preferences
  • Collaborating with the team to deliver high-end travel experiences
  • Maintaining operation integrity by following policies and procedures
  • Meeting individual goals and achieving company targets

Requirements:

  • Previous sales experience and a proven track record of success
  • Ability to interact, communicate, and negotiate effectively
  • Strong knowledge of our products and packages
  • High flexibility and schedule adaptation

Preferred qualifications include previous contact center experience in the travel industry, a degree in hospitality or a relevant field, and knowledge of Salesforce or other CRM's.

We are an equal opportunity employer and value diversity and inclusiveness. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under European, country, or local law.



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