Education Program Manager
hace 21 horas
**Company Overview:**
Undisclosed is a dynamic and international institution, transforming education with 50 years of experience. Founded by and for entrepreneurs, we've disrupted business education through innovative teaching methods.
**Job Summary:**
We're seeking an Education Program Manager to join our team in Madrid. As the key interface between students, professors, and departments, you'll be responsible for delivering projects and activities related to various programs. This role involves coordinating tasks, managing communication flows, implementing guidelines, and supporting logistics and operations.
**Why Undisclosed?:**
We foster positive change through education, research, and innovation. Our transformative approach empowers students to make a difference, providing them with the skills, knowledge, and environment needed to succeed. We value diversity, harnessing the power of people while understanding the importance of humanities.
**Our Values:**
We are: People-driven, Change Builders, Autonomy Enthusiasts, Communication Enthusiasts, and Knowledge Champions. If you share these values, we'd love to have you on board.
**Responsibilities:**
Your role as Education Program Manager will involve:
• Interaction with Students: Meet with students to solve issues, offer advice, and provide support with empathy and a professional customer-oriented approach.
• Co-manage the relationship with class representatives together with other team members.
• Support students facing academic difficulties or overall challenges within the program.
• Manage communications with students, including regular written communications, presentations, and information sessions.
• Use student feedback to identify ways to improve their experience with us.
**Interaction with Professors and Departments:**
• Liaise with professors to communicate specific student or group situations, request feedback, ensure timely submission of grades, syllabi, etc., and provide ongoing support to faculty members and teaching staff.
• Collaborate with other IE Departments – such as Admissions, Marketing, Planning, Documentation, Student Services, Student Life, Registrar's Office, Maintenance Dept., International Mobility Office, etc.
**Salary:** The estimated salary for this position is €45,000 per year, based on the location and industry standards. However, please note that salaries can vary depending on individual circumstances.
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