Higher Education Program Coordinator

hace 3 días


Madrid, Madrid, España Ie University A tiempo completo
About IE University

IE University is a transformative educational institution that empowers students to make their mark on the world. With 50 years of experience and founded by and for entrepreneurs, we have turned business education on its head through disruptive teaching.

Why Choose Us?

We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning. Our purpose is to foster positive change through education, research, and innovation. We provide students with the skills, knowledge, and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime.

About the Role

The Program Assistant is the first point of contact with students and professors on a day-to-day basis. This role involves assisting the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the program. The Program Assistant will manage communication flows, support program logistics and operations, and ensure a high standard of service for students and faculty.

Key Responsibilities:
  • Interaction with Students and Professors: Attend and support students and professors daily, addressing queries and providing assistance with empathy and professionalism.
  • Manage a high volume of emails and respond promptly to student queries.
  • Liaise and coordinate with other departments (Registrar, Planning, etc.) on a wide range of administrative issues.
  • Process internal expense reports and manage logistics for program deliveries, including catering, extracurricular events, and travel arrangements.
  • Compile and update databases with student information.
  • Contribute to the preparation and editing of reports and presentations.
  • Analyze existing data-gathering systems and procedures to support their improvement and the development of new ones.
  • Produce and translate documents, briefing papers, reports, and presentations to support Directors in their tasks.
Requirements:
  • Bachelor's Degree is preferred.
  • Fluency in both English and Spanish, with excellent communication skills (verbal and written).
  • Proven track record of customer interface, excellent organizational skills, and a 'can-do attitude'.
  • Proficiency in Microsoft Office (Word, Excel, and PowerPoint).
  • Curious, open to learning, and with strong team-working skills.
  • Strong desire to work in a multicultural environment.
  • Candidates must possess a valid EU work permit.


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