AC Power Field Service Coordinator

hace 5 días


Madrid, Madrid, España Vertiv A tiempo completo
About the Role

We are seeking a highly skilled Electrical Power Field Service Specialist to join our team at Vertiv. As a key member of our field service team, you will be responsible for ensuring the smooth operation of our customers' electrical power systems.

Key Responsibilities
  • Commissioning and Maintenance: Commission, maintain, and repair UPSs, batteries, and connectivity systems to ensure optimal performance and reliability.
  • Customer Service: Provide exceptional customer service, responding to service calls, and ensuring customer satisfaction.
  • Spare Parts Management: Manage spare parts inventory, ensuring timely delivery and minimizing downtime.
  • Communication: Maintain open communication with dispatchers, coordinators, supervisors, and managers to ensure seamless coordination and execution of service calls.
  • Regulatory Compliance: Ensure compliance with ITC regulations and environmental guidelines set by Vertiv and client facilities.
Requirements
  • Education: Intermediate vocational training in electricity and electronics or a university degree in electricity and electronics.
  • Experience: Demonstrable experience in technical service or testing of UPS equipment.
  • Skills: Excellent customer service skills, proactivity, ability to plan, organize, and manage time effectively, and a valid driver's license.
  • Language: Medium to high level of English proficiency.


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