Field Service Technician

hace 6 días

Madrid, Madrid, España Empresa Reconocida A tiempo completo

Job Summary

Empresa Reconocida is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing diagnostic and technical support to our High Power Charging Stations.

Key Responsibilities

  • Provide technical support to minimize system downtime
  • Perform onsite root cause analysis, service, repair, and maintenance actions
  • Order and handle spare parts for our HPC stations
  • Debug systems and perform remote diagnostics on field failures by reviewing data logged
  • Support in developing processes, documentation, and diagnostic knowledge for standard service actions
  • Recognize trends and patterns in field failures and feedback to the central team to drive improvements
  • Work with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in place

Requirements

  • Professional certified electrician
  • Additional certificates in Environmental, Health, and Safety are welcome
  • Switching permit for medium voltage devices/transformers
  • Approx. 2-3 years of professional experience as a Field Service Technician, ideally with similar technical equipment
  • Technical degree in EE, Mechatronics, or the equivalent
  • Strong ability to work and communicate effectively with external service providers
  • Excellent written and oral communications skills in English and Spanish
  • Additional European languages a plus
  • Strong ability to be self-directed and work independently, with strong organization and documentation skills
  • Exceptional capacity for managing simultaneous activities and challenges
  • Skilled with common workplace and database software (MS Office)
  • Ability to read and interpret mechanical drawings and electrical schematics

Why Choose Us?

  • Trust-based working time: You organize and determine your working hours by yourself
  • Flexible and remote working: Compatibility of family/hobby and job
  • Generous vacation policy: You also have additional days for special occasions
  • Annual individual training budget: You decide together with your supervisor how you would like to continue your training
  • Employee discounts: Member of Corporate Benefits
  • Freedom for creativity: Flat hierarchies, your opinion counts
  • You culture: We promote an open corporate culture
  • Multicultural environment/diversity: 28 nationalities are already employed with us
  • Employee events: Summer parties, Christmas parties, etc.

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